On-site opportunity at
LalamoveDriver Operations Associate - Ticket Management
This full-time, on-site Driver Operations Associate role focuses on reactivating inactive drivers and improving driver availability for Lalamove in Manila. The job covers call-outs to lapsed…
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About This Role
This full-time, on-site Driver Operations Associate role focuses on reactivating inactive drivers and improving driver availability for Lalamove in Manila. The job covers call-outs to lapsed drivers, working with the Driver Support team on concerns, spotting performance gaps and running incentive programmes such as Panalomoves. It suits an analytical, collaborative person who is comfortable in a quick-moving, dynamic setting and has a background in operations or ride-sharing.
Job Description
This full-time, on-site Driver Operations Associate role focuses on reactivating inactive drivers and improving driver availability for Lalamove in Manila. The job covers call-outs to lapsed drivers, working with the Driver Support team on concerns, spotting performance gaps and running incentive programmes such as Panalomoves.
It suits an analytical, collaborative person who is comfortable in a quick-moving, dynamic setting and has a background in operations or ride-sharing.
Responsibilities
- Call inactive drivers to encourage them to return
- Work with the Driver Support team to resolve driver concerns
- Strengthen driver availability during peak demand periods
- Build reports to track the results of driver initiatives
Requirements
- Strong analytical skills to draw insights from data
- Clear communication with drivers and internal teams
- Comfortable collaborating in a quick-moving, dynamic setting
Qualifications
- Experience in operations, supply management or reactivation roles is preferred
- Familiarity with ride-sharing or logistics is a plus
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is the job?
The listing places the role in Manila, as on-site work.
What does reactivation involve?
The role includes regular call-outs to inactive drivers to encourage them to return to the platform.
What experience is preferred?
Previous experience in operations, supply management or reactivation roles is preferred.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.