On-site opportunity at
LalamoveDriver Operations Manager 營運主管/營運經理
This full-time, on-site Driver Operations Manager role leads the operations team responsible for building a stable and growing driver supply for Lalamove. The job covers driver…
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About This Role
This full-time, on-site Driver Operations Manager role leads the operations team responsible for building a stable and growing driver supply for Lalamove. The job covers driver recruitment pipelines, retention and activity strategy, driver community management, standard operating procedures and team development. It suits a data-driven leader with team management experience, strong ownership and the ability to work across departments on strategic operations projects.
Job Description
This full-time, on-site Driver Operations Manager role leads the operations team responsible for building a stable and growing driver supply for Lalamove. The job covers driver recruitment pipelines, retention and activity strategy, driver community management, standard operating procedures and team development.
It suits a data-driven leader with team management experience, strong ownership and the ability to work across departments on strategic operations projects.
Responsibilities
- Build a steady driver recruitment pipeline and retention strategy to secure capacity
- Analyse supply, activity, retention and response-rate data to shape improvements
- Manage driver community relations through communication, events and incentives
- Create and refine driver operations SOPs and policies, and manage team performance and development
Requirements
- Team management experience with clear goal-setting and coaching
- Data and KPI orientation to spot problems and opportunities
- Strong Chinese and English communication, spoken and written
Qualifications
- At least five years of team or operations management experience
- Background in logistics, instant delivery, sharing economy or platform businesses
- Experience in driver recruitment, partner management or community management
- A university degree or higher
Benefits
- Monthly salary of NT$82,000 to NT$135,000, set according to ability
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the salary?
The posting lists NT$82,000 to NT$135,000 a month, set according to ability.
What experience is preferred?
Five or more years of team or operations management experience is listed as a bonus.
What does the role lead?
It leads the operations team that builds driver supply, and it manages standard operating procedures and cross-department projects.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.