Remote opportunity at
EvoPoint SolutionsDynamics 365 CE/CRM Consultant
EvoPoint Solutions is seeking a Dynamics 365 CE/CRM Consultant to provide technical leadership for advanced implementation and consulting projects centered on Microsoft Dynamics 365 Customer Engagement…
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About This Role
EvoPoint Solutions is seeking a Dynamics 365 CE/CRM Consultant to provide technical leadership for advanced implementation and consulting projects centered on Microsoft Dynamics 365 Customer Engagement and CRM. Headquartered in Argentina, the company engages this remote professional to shape CRM architectures, establish implementation standards, and ensure that deployed solutions remain secure, reliable, scalable, and effectively integrated to enhance customer service and sales operations. This position involves formulating technical strategies, resolving…
Job Description
EvoPoint Solutions is seeking a Dynamics 365 CE/CRM Consultant to provide technical leadership for advanced implementation and consulting projects centered on Microsoft Dynamics 365 Customer Engagement and CRM. Headquartered in Argentina, the company engages this remote professional to shape CRM architectures, establish implementation standards, and ensure that deployed solutions remain secure, reliable, scalable, and effectively integrated to enhance customer service and sales operations.
This position involves formulating technical strategies, resolving difficult system problems, directing operational readiness reviews, and coaching less experienced team members. The ideal candidate will balance structured problem-solving skills with a strong customer orientation and a capability to collaborate across multidisciplinary groups. Throughout the project lifecycle, the person in this role will maintain documentation, assess technical risks and dependencies, and advise clients as well as architecture, operations, and security teams on critical decisions.
Responsibilities
- Design complex solutions integrating Dynamics 365 CRM, Customer Experience, and business process modeling
- Define technical patterns, controls, and standards for Power Platform and Dynamics 365 configuration
- Establish strategies for security, data, integrations, and critical production environments
- Troubleshoot complex technical issues and direct root cause analysis
- Optimize solutions for cost efficiency, performance, security, reliability, and automation
- Evaluate technical alternatives while communicating risks, dependencies, and trade-offs
- Lead solution validations, technical reviews, and operational readiness activities
- Provide technical guidance and knowledge transfer to junior consultants
- Support technical decision-making with clients alongside architecture, security, and operations teams
- Identify reusable assets and recommend enhancements to technical delivery practices, processes, and standards
- Maintain clear documentation and communicate progress, blockers, risks, and dependencies throughout the project lifecycle
Requirements
- Minimum of five years of experience in implementing and consulting on Microsoft Dynamics 365 Customer Engagement or CRM solutions
- Strong background working within complex production environments
- Practical knowledge of Dynamics 365 Customer Service, Dynamics 365 Sales, Microsoft Power Platform, Dataverse, and CRM configuration
- Familiarity with sales and business processes, customer journey and service processes, security and access management, data modeling and integrations, and automation and business rules
- Proficiency in factoring in performance, quality, service continuity, metrics, cost, and technical risk during solution design
- B2 proficiency in English with the ability to understand technical documents and communicate effectively in a professional setting
Qualifications
- Bachelor's degree in Software Engineering, Systems Engineering, Business Administration, Industrial Engineering, Technology, or a related field, or equivalent demonstrated professional experience
- Experience working with Power Automate, Power Apps, enterprise integrations, complex CRM migrations, deployment, adoption, support, and continuous improvement
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the posting explicitly indicates that this is a remote role.
What experience is required for this role?
Candidates must have five or more years of experience consulting and implementing Microsoft Dynamics 365 Customer Engagement or CRM solutions, along with strong experience in complex production environments.
What is the salary for this position?
The job posting does not specify the salary.
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