Remote opportunity at
Right Hook DigitalEmail Marketing / Klaviyo Specialist for eCommerce Agency - Remote
Right Hook Digital, a growth marketing agency, seeks a Klaviyo email specialist for a retention team that runs email and text programs for direct-to-consumer ecommerce companies…
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About This Role
Right Hook Digital, a growth marketing agency, seeks a Klaviyo email specialist for a retention team that runs email and text programs for direct-to-consumer ecommerce companies in the US and Australia. The position is about execution: building and scheduling sends and automated sequences, keeping the content calendar in order, and checking that every outgoing message is accurate and on-brand. A retention strategist decides the overall direction, and this person makes…
Job Description
Right Hook Digital, a growth marketing agency, seeks a Klaviyo email specialist for a retention team that runs email and text programs for direct-to-consumer ecommerce companies in the US and Australia. The position is about execution: building and scheduling sends and automated sequences, keeping the content calendar in order, and checking that every outgoing message is accurate and on-brand. A retention strategist decides the overall direction, and this person makes the plan come to life.
The ideal person is careful, quick inside Klaviyo, and takes pride in error-free delivery. Required experience includes at least two years working in Klaviyo on campaigns, automated flows, audience segments, and reporting, along with agency or multi-account work. Writing skill matters too, since client updates and briefs for designers and copywriters are part of the job.
The role is full-time and remote with a dedicated team: a strategist and a designer work with this specialist on each account, and the agency offers ongoing training and account reviews. Hours can be adjusted with advance notice. To apply, send a resume, a short cover letter, and a two-minute video introduction; submissions lacking the video are not reviewed.
Responsibilities
- Set up and launch Klaviyo sends and automated flows across several US brands, covering email and text
- Set up email and SMS accounts inside Klaviyo for incoming clients
- Maintain the campaign calendar, raise problems early, and avoid missed deadlines
- Write creative briefs and oversee email design from draft to sign-off
- Assemble monthly performance reports for email and text accounts
- Keep clients informed about approvals, design notes, and results
- Coordinate with the strategist, designer, and copywriter on every deliverable
- Catch off-brand design elements before they reach subscribers
Requirements
- Two or more years of hands-on Klaviyo work across campaigns, automated flows, segmentation, and reporting
- At least two years in agency settings or juggling several client accounts
- Meticulous eye that catches mistakes before publication
- Clear writing and speaking, including short client updates
- Solid project management habits
- Proficiency with Excel or Google Sheets
Qualifications
- Familiarity with ClickUp (a plus)
- Text messaging experience through Klaviyo or Postscript (a plus)
Core Skills
Benefits
- A pod setup with a strategist and designer working alongside you
- Regular coaching and account reviews with seasoned retention experts
- Internal promotion paths
- Work across a range of established DTC brands in several industries
- A culture focused on steady improvement and mutual growth
- Adjustable working hours with notice
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this role remote?
Yes. It is listed as remote, and working hours can flex with notice.
How much Klaviyo experience is required?
At least two years of hands-on work covering campaigns, flows, segmentation, and reporting.
What should I send with my application?
A resume, a short cover letter, and a video introduction lasting about two minutes. Applications missing the video are not considered.
Is a salary stated?
No. The posting does not specify a salary or pay range.
Which tools are a plus?
ClickUp for project management, and SMS work in Klaviyo or Postscript, are listed as advantages.
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