Remote opportunity at
FelixEngineering Manager, AI
Felix, a digital healthcare company established in 2019, is looking for an Engineering Manager, AI to join its remote team in Canada. The organization operates an…
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About This Role
Felix, a digital healthcare company established in 2019, is looking for an Engineering Manager, AI to join its remote team in Canada. The organization operates an end-to-end digital healthcare platform providing online medical treatments, prescription delivery, and continuous patient care across categories such as weight loss, mental health, and wellness. In this role, you will guide a technical team deploying applied artificial intelligence products within a strictly regulated healthcare sector.…
Job Description
Felix, a digital healthcare company established in 2019, is looking for an Engineering Manager, AI to join its remote team in Canada. The organization operates an end-to-end digital healthcare platform providing online medical treatments, prescription delivery, and continuous patient care across categories such as weight loss, mental health, and wellness. In this role, you will guide a technical team deploying applied artificial intelligence products within a strictly regulated healthcare sector. Your daily responsibilities will combine leadership, system architecture, and cross-functional collaboration with clinical, pharmacy, product, and customer experience departments.
This position involves defining and delivering the artificial intelligence roadmap, scaling backend and frontend architectures, and managing the operational aspects of running machine learning models in production, including latency, cost, and observability. Candidates will oversee evaluation practices to guarantee safety, accuracy, and auditability while keeping humans appropriately involved in the clinical workflow. The role is suited for technology leaders who have a strong background in artificial intelligence deployment and want to make a substantial impact at an early-stage digital health enterprise.
Responsibilities
- Lead and expand a technical team building artificial intelligence features and platform capabilities for patient and operations experiences
- Design, build, and optimize backend systems for artificial intelligence products, encompassing evaluation, prompt management, retrieval, guardrails, and monitoring
- Establish evaluation standards and practices to measure system quality and safely release updates
- Manage production operations for artificial intelligence, handling model upgrades, tracking latency and cost trade-offs, and implementing observability
- Collaborate with clinical, pharmacy, and customer experience teams to ensure proper human-in-the-loop controls and regulatory compliance
- Facilitate team planning sessions and ceremonies in coordination with product management
- Brainstorm new initiatives with product managers and designers to shape the artificial intelligence roadmap
- Participate in technical and business decision-making processes while mentoring other engineers
Requirements
- Minimum of three years of experience as an engineering leader or manager
- Hands-on experience deploying machine learning-driven or large language model-based products to production environments
- Demonstrated expertise regarding system evaluation, measuring quality, and avoiding speculative releases
- Strong judgment concerning appropriate use cases for artificial intelligence
- Leadership capabilities focused on unblocking and guiding development teams
- Clear communication skills for translating technical concepts and collaborating with product groups
- Familiarity with experimentation, observability, and evaluation tooling
- Proficiency across both front-end and back-end technology stacks
Qualifications
- Experience working in a regulated domain such as healthcare, fintech, or insurance
Core Skills
Benefits
- Full medical, dental, and vision benefits
- Maternity and paternity leave policy
- Four weeks of total vacation time, split into three flexible weeks plus one week during the holidays
- Competitive compensation package
- Stock option grant
- Professional development opportunities working directly with founders and senior leadership
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, this role is remote-first and candidates can work from anywhere in Canada, though the company also maintains an office in Toronto.
What kind of experience is required for this role?
Applicants must have at least three years of experience as an engineering leader or manager, along with hands-on experience deploying machine learning or large language model products to production.
What is the employment type?
The posting specifies that this is for an existing full-time vacancy at the company.
What compensation and benefits are offered?
The role includes competitive compensation, stock options, full medical, dental, and vision benefits, maternity and paternity policies, and four weeks of vacation.
How can I apply or contact the company safely?
Applications can be submitted through the hiring process, and candidates can communicate accommodation needs via email to the hiring manager or accessibility@felixforyou.ca. The company notes that official communications only come from @felixforyou.ca email addresses and interviews are held strictly via Google Meet.
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