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PerfectServeEnterprise Implementation Consultant - US Remote
PerfectServe is hiring an Enterprise Implementation Consultant for a remote position within the United States. PerfectServe is a health IT company founded in 1997 that provides…
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About This Role
PerfectServe is hiring an Enterprise Implementation Consultant for a remote position within the United States. PerfectServe is a health IT company founded in 1997 that provides clinical communication, care coordination, and physician scheduling solutions to hospitals, medical practices, and health systems. The firm employs over 400 workers, serves upwards of 30,000 customers, and generates more than $100 million in annual revenue. In this role, the consultant will support full-lifecycle implementations…
Job Description
PerfectServe is hiring an Enterprise Implementation Consultant for a remote position within the United States. PerfectServe is a health IT company founded in 1997 that provides clinical communication, care coordination, and physician scheduling solutions to hospitals, medical practices, and health systems. The firm employs over 400 workers, serves upwards of 30,000 customers, and generates more than $100 million in annual revenue. In this role, the consultant will support full-lifecycle implementations for major health systems, hospital networks, and enterprise physician groups, taking charge of defined workstreams within large deployments.
This position is well-suited for professionals eager to expand their project ownership, handle advanced workflow configuration, and gain cross-platform expertise. The job involves partnering closely with clinical, operational, and physician teams while providing workflow consulting, training, and testing support across diverse care settings. Candidates should note that the role requires frequent travel ranging from thirty to fifty percent of the time.
Responsibilities
- Manage assigned workstreams for large-scale enterprise deployments to ensure timely completion aligned with project objectives
- Collaborate with multidisciplinary groups to guarantee smooth execution across complicated settings
- Plan and execute enterprise go-live events while acting as the main point of contact for designated functional areas
- Deliver workflow consulting for operational, clinical, and physician teams
- Register and educate physicians on PerfectServe programs while designing system-standard solutions
- Provide consultation support regarding physician call workflow configurations
- Design and execute tailored training programs for large healthcare system audiences
- Educate new clinical users at hospitals before and after go-live dates
- Configure advanced workflows within complex multi-facility environments
- Integrate third-party systems with the PerfectServe platform
- Perform testing across multiple devices, platforms, and integrated technologies
- Cross-train across various PerfectServe platforms and rapidly acquire new product knowledge as project needs dictate
Requirements
- Prior work experience in a customer-facing or other service role
- Strong verbal and written communication abilities
- Proficiency with computer applications including Microsoft Word, Excel, PowerPoint, and extensive use of Lucidchart or Microsoft Visio
- Ability to embrace change and maintain a curiosity for healthcare
- Capacity to collaborate closely with peers and team members
- Willingness to travel 30 to 50 percent of the time
Qualifications
- Bachelor degree, preferably in an IT or engineering-related discipline
Core Skills
Benefits
- Remote-first work environment
- Health, dental, vision, life, and disability insurance options available on day one
- 401K plan with an immediate match and vesting
- 17 company holidays and 2 floating holidays
- Competitive paid time off policy
- Internal advancement opportunities
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the salary range for the Enterprise Implementation Consultant role?
The salary ranges from $60,000 to $75,000 per year, determined by factors such as experience, skills, and the specific team or product area supported.
Is this position remote?
Yes, the position features a remote-first work environment.
What travel is required for this job?
The role requires travel up to 30 to 50 percent of the time.
What educational background is required?
A bachelor's degree is required, with an engineering or IT-related discipline being ideal though not strictly mandatory.
Sample Interview Questions
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