Remote opportunity at
FieldCoreField Quality Manager
FieldCore seeks a Field Quality Manager II to collaborate with regional, operations, service line, and functional groups in driving quality enhancements across service preparation and execution.…
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About This Role
FieldCore seeks a Field Quality Manager II to collaborate with regional, operations, service line, and functional groups in driving quality enhancements across service preparation and execution. This position centers on improving customer experience and operational performance through structured quality planning, assurance, control, and continuous improvement initiatives. The employer operates within the energy sector, offering power generation equipment maintenance, installation, and upgrade services. This role suits professionals with extensive experience in…
Job Description
FieldCore seeks a Field Quality Manager II to collaborate with regional, operations, service line, and functional groups in driving quality enhancements across service preparation and execution. This position centers on improving customer experience and operational performance through structured quality planning, assurance, control, and continuous improvement initiatives. The employer operates within the energy sector, offering power generation equipment maintenance, installation, and upgrade services.
This role suits professionals with extensive experience in field service or quality management who can foster a strong culture of quality and compliance. Responsibilities include deploying quality campaigns, conducting audits, managing non-conformance reports, overseeing root cause analyses, and facilitating cross-functional continuous improvement projects. The position involves substantial travel throughout the assigned region and requires flexibility to work weekends, holidays, and overtime when demanded by field schedules.
Responsibilities
- Provide quality leadership for customer projects, staff, and fixed facilities such as tooling centers
- Partner with regional leadership to cultivate an organizational culture focused on defect prevention
- Deploy initiatives such as the Stop Work campaign and leadership observation processes
- Implement the quality management system, build audit plans, perform audits, and drive compliance
- Measure and analyze quality metrics including customer experience and cost of poor quality
- Apply quality planning, assurance, control, and Lean Six Sigma methodologies
- Perform readiness tollgate reviews and utilize PFMEA methodology for risk identification
- Take part in critical outages to verify compliance and coach onsite teams
- Manage the non-conformance report process to increase capture rates and speed up resolutions
- Lead root cause analyses and oversee corrective and preventive action implementations
- Lead cross-functional project teams focused on standardization and simplification
- Manage and develop employees if serving in a people manager capacity
Requirements
- Over eight years of progressive experience and demonstrated success in related areas
- At least three years of experience managing and developing multi-discipline teams with international reach
- Strong customer orientation and ability to promote customer interests
- Proficiency in English and native or fluent language skills for the assigned region
- Ability to undertake significant travel within the region
- Willingness to work holidays, weekends, and overtime as required
Qualifications
- Master degree in engineering or equivalent experience in field service or quality roles
- Advanced knowledge in gas turbine, steam turbine, generator, boiler, nuclear, or wind turbine service
- Advanced degrees in business or technical fields
- Industry certifications including Master Black Belt, Lean Sensei, or Theory of Constraints credentials
- Strong professional networks within FieldCore and GE Power
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
The source posting lists the remote status as remote, with alternative positions also noted in Argentina and Brazil, alongside significant regional travel requirements.
What is the employment type?
The employment type for this role is full-time.
What experience is required for this role?
Candidates must have over eight years of progressive experience and at least three years managing and developing multi-discipline teams, preferably with international reach.
What is the salary for this position?
The salary is not specified in the posting.
Sample Interview Questions
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