Remote opportunity at
New Era TechnologyField Technician
New Era Technology seeks a Field Technician to handle local field service along with regional and national installations, quality assurance support, and subcontractor supervision. Operating globally…
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About This Role
New Era Technology seeks a Field Technician to handle local field service along with regional and national installations, quality assurance support, and subcontractor supervision. Operating globally with over 3,000 professionals, the company delivers end-to-end technology solutions designed to securely connect people, places, and information. In this capacity, the individual acts as the primary representative of the firm at various client locations, managing project operations to ensure safe and timely execution…
Job Description
New Era Technology seeks a Field Technician to handle local field service along with regional and national installations, quality assurance support, and subcontractor supervision. Operating globally with over 3,000 professionals, the company delivers end-to-end technology solutions designed to securely connect people, places, and information. In this capacity, the individual acts as the primary representative of the firm at various client locations, managing project operations to ensure safe and timely execution according to specific project scopes.
This position requires routine travel by car and plane up to 100 percent of the time, with overnight travel potentially reaching 80 percent based on project demands. Daily activities involve building and maintaining hardware and cabling infrastructure, utilizing company fleet vehicles, and working across diverse construction and client sites. The role suits professionals experienced in low-voltage cabling, networking hardware, and subcontractor management who possess strong interpersonal and electronic reporting abilities.
Responsibilities
- Manage local field service tasks and regional or national installations while overseeing subcontractors
- Ensure all field operations comply with safety standards and client specifications
- Complete digital project checklists, upload photographs, and submit test results within 24 hours via app-based tools
- Maintain regular progress communication with Project Managers and build trusted relationships with stakeholders
- Provide emergency or after-hours service and conduct quality audits or surveys as needed
- Install, test, and troubleshoot cabling infrastructure including single and multi-mode fiber, copper categories, and twisted pair cables
- Set up floor and wall-mounted racks, cabinets, grounding applications, routers, switches, modems, and high-speed circuits
- Service and install security cameras, POS systems, video monitoring, low-voltage equipment, and wireless technology
Requirements
- Experience working with subcontractors and handling cabling infrastructure installation, termination, and testing
- Knowledge of high-speed circuits, routers, switches, modems, and IP subnetting
- Familiarity with wireless networking tools such as Ekahau or AirMagnet, plus GUI or command-line terminal emulators like PuTTY
- Ability to install, program, and service telephone, PBX, key systems, and low-voltage equipment
- Proficiency with basic hand tools, power tools, testing instruments, and time-tracking software
- Intermediate Microsoft Office computer skills including Word, Excel, and Outlook
- Valid driver's license and ability to maintain a company-issued fleet vehicle
- Physical capacity to drive, sit, stand, walk, climb, lift up to 80 pounds, and work from ladders or lifts
Qualifications
- Licensed Electrician Journeyman level
- Industry certifications from Cisco, Aruba, Ruckus, Avaya, or CommScope
- OSHA Construction Safety and Health 10-hour or 30-hour certification
- BICSI Installer 1, 2, or Technician certification
Core Skills
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- 401(k) match
- 28 paid time off days including company holidays
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the pay range for the Field Technician position?
The pay range for this position is $35 to $40 per hour, determined by candidate qualifications and experience.
What are the expected working hours and travel requirements?
Standard work hours are Monday through Friday from 8:00 AM to 5:00 PM, though hours may vary by project. Travel by car and plane is required up to 100 percent of the time, with overnight travel reaching up to 80 percent.
Are benefits provided with this role?
Yes, full benefits include medical, dental, vision, a 401(k) match, and 28 paid time off days inclusive of company holidays.
Is remote work permitted?
The posting lists the remote status as remote, but notes that the majority of work is performed at customer locations and active job sites requiring travel.
Sample Interview Questions
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