Opportunity at
SwiggyFleet Manager
Swiggy is seeking a Fleet Manager to oversee a group of pickup and delivery personnel on a contract basis. This on-site role involves supervising 120 to…
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About This Role
Swiggy is seeking a Fleet Manager to oversee a group of pickup and delivery personnel on a contract basis. This on-site role involves supervising 120 to 150 workers daily to optimize individual efficiency and attendance according to shifting operational demands. The professional chosen for this position will work to enhance delivery speeds, lead educational sessions in classrooms and field settings, and perform routine audits to verify adherence to standards. Additional…
Job Description
Swiggy is seeking a Fleet Manager to oversee a group of pickup and delivery personnel on a contract basis. This on-site role involves supervising 120 to 150 workers daily to optimize individual efficiency and attendance according to shifting operational demands. The professional chosen for this position will work to enhance delivery speeds, lead educational sessions in classrooms and field settings, and perform routine audits to verify adherence to standards. Additional duties include minimizing voluntary turnover, resolving order-related issues, and assisting delivery staff during urgent situations. This opportunity is suited for individuals capable of motivating frontline workers and addressing complex operational challenges.
Responsibilities
- Directly manage 120 to 150 pickup and delivery workers on a daily basis
- Drive individual-level efficiency and track daily attendance based on demand
- Improve delivery times to elevate customer experience
- Deliver classroom and field training sessions for personnel
- Perform routine field audits to maintain compliance
- Execute engagement activities to control voluntary turnover and reduce absenteeism
- Deliver individual feedback and hold weekly one-on-one meetings to address challenges
- Resolve order-level escalations and support staff during emergencies
Requirements
- Possess two to three years of experience managing blue-collar workers
- Own a bike and maintain a willingness to travel throughout the city
- Be available to work on weekends
- Demonstrate knowledge of supervisory techniques for training and motivating frontline staff
- Have familiarity with the local geographical area and proficiency in local languages
- Exhibit an entrepreneurial attitude with attention to detail and problem-solving abilities
- Maintain customer service skills for consistent high-level service delivery
Qualifications
- Hold a graduation degree
- Bring prior experience in process design and operations implementation
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the employment type for the Fleet Manager role?
This position is offered on a contract basis.
Where is the Fleet Manager position located?
The specific location is not stated in the job posting, but the role requires the candidate to travel within the city.
What are the core duties of this position?
Responsibilities include managing 120-150 delivery partners daily, tracking attendance, conducting training, performing field audits, resolving escalations, and reducing turnover.
What educational background is required?
The candidate must have graduation qualifications.
Is the salary specified in the posting?
The salary and benefits are not stated in the job posting.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.