Opportunity at
MoniepointFraud Investigation Officer
Moniepoint Inc. is a financial platform operating in Africa that provides banking, credit, payments, cross-border, and business management solutions to millions of users. As a major…
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About This Role
Moniepoint Inc. is a financial platform operating in Africa that provides banking, credit, payments, cross-border, and business management solutions to millions of users. As a major merchant acquirer processing billions of dollars in annual transactions, the organization relies on dedicated professionals to protect its systems and users. The Fraud Investigation Officer role focuses on reviewing suspicious financial activities, uncovering emerging fraud trends, aiding in fund recovery, and proposing safeguards to…
Job Description
Moniepoint Inc. is a financial platform operating in Africa that provides banking, credit, payments, cross-border, and business management solutions to millions of users. As a major merchant acquirer processing billions of dollars in annual transactions, the organization relies on dedicated professionals to protect its systems and users.
The Fraud Investigation Officer role focuses on reviewing suspicious financial activities, uncovering emerging fraud trends, aiding in fund recovery, and proposing safeguards to reduce risk. This position is ideal for analytical professionals with a background in risk management or financial crime who want to apply their investigative skills within a fast-paced fintech environment.
Individuals in this position will work alongside departments such as Operations, Product, Compliance, and Customer Support to address and resolve security incidents. Success in the role is measured by adherence to service level agreements, investigation accuracy, the identification of risk patterns, and the effectiveness of recovery efforts.
Responsibilities
- Review and investigate suspected fraudulent activities to reach conclusions supported by evidence
- Examine transaction data to spot emerging fraud trends and potential risks
- Maintain detailed records and document all investigation results
- Work with internal and external partners to assist with recovering funds
- Forward difficult or high-risk cases to higher levels promptly
- Suggest enhancements to operational processes and controls grounded in investigation discoveries
- Partner with various teams including Product and Compliance to handle fraud incidents
- Complete all assigned reviews within established service level timeframes
Requirements
- Two to four years of background working in risk, banking, fintech, or fraud investigations
- Strong analytical and problem-solving abilities
- High standard of integrity and ability to maintain confidentiality
- Capability to handle several investigations simultaneously
- Effective verbal and written communication skills
- Sound judgment and attention to detail
Qualifications
- Bachelor's degree in an applicable subject area
- Familiarity with digital payment fraud, investigation methods, and transaction analysis
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the employment type for this role?
The position is full-time.
Is this a remote position?
The posting specifies an on-site work arrangement.
What is the salary for the Fraud Investigation Officer?
The provided job description does not specify a salary.
What experience is required to apply?
Candidates must have two to four years of experience in fraud investigations, banking, fintech, or a related risk function, along with a bachelor's degree in a relevant field.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.