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Ro

Fulfillment Associate - Torrance, CA

Ro is a direct-to-patient healthcare company providing nationwide telehealth, lab work, and pharmacy solutions through an integrated digital platform. Founded in 2017, the organization aims to…

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Role Snapshot

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Remote from

On-site

Salary

Undisclosed

Department

General

Employment

Full-time

Experience

Not specified

Published16d ago
Listing Views20
Applications0
Apply BeforeNo deadline

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About This Role

Ro is a direct-to-patient healthcare company providing nationwide telehealth, lab work, and pharmacy solutions through an integrated digital platform. Founded in 2017, the organization aims to make healthcare accessible, having reached millions of patients across nearly every United States county. The organization seeks a Fulfillment Associate to support operations at its facility located in Torrance, California. This on-site, full-time position centers on preparing and shipping customer orders accurately while adhering…

Job Description

Ro is a direct-to-patient healthcare company providing nationwide telehealth, lab work, and pharmacy solutions through an integrated digital platform. Founded in 2017, the organization aims to make healthcare accessible, having reached millions of patients across nearly every United States county.

The organization seeks a Fulfillment Associate to support operations at its facility located in Torrance, California. This on-site, full-time position centers on preparing and shipping customer orders accurately while adhering to established standard operating procedures.

This role suits an accountable, dependable individual who operates well in a high-volume, fast-paced environment. Responsibilities involve packing patient shipments, building boxes, handling inbound inventory receipts, stocking supplies, and occasionally operating manual pallet jacks. Associates must maintain an organized and safe workspace while collaborating with peers to achieve daily shipping quotas.

Candidates must possess strong attention to detail, clear communication skills, and the capacity to follow safety protocols. Physical capabilities must include standing for extended periods, bending at the waist and knees, and occasionally lifting loads up to fifty pounds. A proactive work ethic and willingness to take direction are essential for success in this facility.

The starting hourly wage for this position is $20. The compensation package includes health insurance plans, retirement savings options, paid time off, and various employee support benefits.

Responsibilities

  • Package and ship outbound patient orders accurately and efficiently following company standard operating procedures
  • Prepare shipments by building boxes and assembling packaging materials to meet delivery expectations
  • Receive and organize incoming inventory from the warehouse
  • Operate manual pallet jacks occasionally to move materials throughout the facility
  • Restock fulfillment inventory and monitor supply levels to keep packing stations operational
  • Maintain a clean, safe, and organized workspace across all fulfillment zones
  • Collaborate with team members to hit daily shipping goals and operational deadlines

Requirements

  • Demonstrate strong attention to detail and accuracy in packing and shipping
  • Follow established standard operating procedures and safety protocols
  • Work effectively in a fast-paced, high-volume fulfillment environment
  • Communicate clearly and collaborate with team members
  • Stand for long periods, bend at the waist and knee, and occasionally lift up to 50 lbs
  • Maintain dependability, punctuality, and a proactive work ethic

Core Skills

Benefits

  • Full medical, dental, and vision insurance with OneMedical membership
  • Healthcare and Dependent Care Flexible Spending Accounts
  • 401(k) retirement plan with company match
  • Flexible paid time off
  • Wellbeing and learning growth reimbursements
  • Paid parental leave and fertility benefits
  • Pet insurance and student loan refinancing support
  • Virtual mindfulness, counseling, and fitness resources

Frequently Asked Questions

What is the location and remote status of this job?

This is an on-site position located at the fulfillment facility in Torrance, California.

What is the salary for the Fulfillment Associate role?

The starting hourly rate for new hires in this position is $20, plus an applicable benefits package.

What are the physical requirements for this role?

Candidates must be able to stand for long periods, bend at the waist and knee, and occasionally lift up to 50 pounds.

What benefits are provided with this position?

The position includes medical, dental, and vision insurance, a 401(k) with company match, flexible PTO, parental leave, wellness reimbursements, and more.

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