Remote opportunity at
The Trevor ProjectFundraising Data Operations Associate
The Trevor Project seeks a Fundraising Data Operations Associate to oversee and maintain donor data systems and revenue channels. Operating as a nonexempt, full-time union position,…
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About This Role
The Trevor Project seeks a Fundraising Data Operations Associate to oversee and maintain donor data systems and revenue channels. Operating as a nonexempt, full-time union position, this role focuses on ensuring data health, managing synchronization processes, creating reports, and handling third-party integrations. The organization itself functions as a prominent suicide prevention and crisis intervention provider dedicated to supporting LGBTQ+ youth through 24/7 services, research, education, and advocacy. This position suits…
Job Description
The Trevor Project seeks a Fundraising Data Operations Associate to oversee and maintain donor data systems and revenue channels. Operating as a nonexempt, full-time union position, this role focuses on ensuring data health, managing synchronization processes, creating reports, and handling third-party integrations. The organization itself functions as a prominent suicide prevention and crisis intervention provider dedicated to supporting LGBTQ+ youth through 24/7 services, research, education, and advocacy.
This position suits detail-oriented individuals skilled in CRM administration and data management who want to contribute to a mission-driven environment. Responsibilities center on maintaining data consistency between the primary CRM and revenue platforms, resolving integration errors, generating reports for internal teams, and documenting data flows. While remote work is permitted across the continental United States, Alaska, and Hawaii, applicants must hold authorization to work for any employer in the United States without visa sponsorship.
Responsibilities
- Manage and execute data synchronization and ETL processes between the primary CRM and third-party revenue channels
- Develop and run reports and data extracts for finance, development, and marketing teams
- Serve as the primary contact for data requests from the advancement team and channel leaders
- Provide technical troubleshooting for data integrity issues, integration failures, and system errors
- Handle duplicate record merges, data updates, and batch data entry into Salesforce
- Configure CRM settings and administer donor-facing technology platforms alongside technology and development teams
- Maintain documentation for data flows, system integrations, reporting processes, and data quality standards
Requirements
- Authorized to work for any United States employer without visa sponsorship
- Proficiency in administering and managing data for a major CRM platform
- Experience using data querying tools or languages for data manipulation and extraction
- Familiarity with data integration or ETL tools to connect separate systems
- Strong verbal and written English communication skills
- Demonstrated planning and problem-solving abilities to manage tasks under tight deadlines
Core Skills
Benefits
- Comprehensive health coverage including support for gender affirmation care needs
- Mental health resources with virtual care options and in or out of network support
- 403(b) retirement plan featuring a 3 percent employer match that vests over three years
- Paid time off and company holidays
- Employee Assistance Program providing emotional support, legal guidance, financial advice, and work-life solutions
- Technology provision, home office setup reimbursement, and a monthly internet stipend for remote staff
Frequently Asked Questions
What is the location and remote work policy for this job?
This position is fully remote with eligibility extending to the continental United States, Alaska, and Hawaii.
Is this a union position?
Yes, this is a nonexempt, full-time union role within the bargaining unit represented by The Communications Workers of America CWA.
Does The Trevor Project provide visa sponsorship?
No, applicants must be authorized to work for any employer in the United States as the organization will not sponsor an employment visa for this role.
What is the starting salary for this position?
The starting salary range is listed as 30 to 31 dollars per hour.
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