Remote opportunity at
Power Digital MarketingGroup Director, Consumer Services
Power Digital Marketing is an AI-native growth firm combining professional talent with proprietary technology to help emerging and leading brands succeed. The company utilizes its custom…
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About This Role
Power Digital Marketing is an AI-native growth firm combining professional talent with proprietary technology to help emerging and leading brands succeed. The company utilizes its custom AI systems, Omega and Iris, to improve operational speed, discover opportunities, and drive measurable outcomes for clients. The organization is currently hiring a Group Director, Consumer Services to act as the primary client relationship and revenue leader for lead-generation businesses within verticals such as…
Job Description
Power Digital Marketing is an AI-native growth firm combining professional talent with proprietary technology to help emerging and leading brands succeed. The company utilizes its custom AI systems, Omega and Iris, to improve operational speed, discover opportunities, and drive measurable outcomes for clients.
The organization is currently hiring a Group Director, Consumer Services to act as the primary client relationship and revenue leader for lead-generation businesses within verticals such as home services, hospitality, and personal finance. This role suits an experienced commercial leader who can manage a client portfolio much like a fund manager, keeping a close watch on lead quality, call conversion, speed-to-lead, and sales pipelines.
In this capacity, the selected candidate will lead net revenue retention, oversee service expansion monthly targets, handle top executive relationships directly, and guide a team of Account Directors. Responsibilities span commercial growth, team mentoring, leveraging AI systems, and driving product innovation. The position requires deep expertise in lead-generation funnels, marketing-to-sales handoffs, and P&L management, coupled with a strong background in digital marketing leadership.
Responsibilities
- Manage net revenue retention and monthly recurring revenue expansion targets for the division.
- Maintain direct relationships and conduct regular executive check-ins with top accounts.
- Forecast retention accurately on a weekly basis and monitor vertical-specific marketing signals like cost-per-lead and call response times.
- Partner with Account Directors to build consultative business cases and lead service expansion initiatives.
- Keep Salesforce data, pipelines, forecasts, and next steps updated weekly.
- Directly manage Account Directors and supervise the Associate Account Director pod.
- Drive AI tool adoption across the division, establishing workflows and operational quality guardrails.
- Collaborate on P&L profitability, headcount planning, and budgeting with the Managing Director and Vice President.
Requirements
- Possess at least 10 years of leadership experience within a digital marketing agency.
- Demonstrate hands-on lead-generation client work experience in verticals like personal finance, home services, or hospitality at the Account Director level or higher.
- Have prior experience managing a profit and loss statement for profitable growth.
- Understand lead-gen funnels, offline attribution methodologies, call tracking, and regulatory compliance considerations like TCPA.
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the remote work policy for this position?
The employer supports 100% remote, in-office, or hybrid work styles for individuals legally eligible to work in the United States.
What is the employment type for the Group Director role?
The posting specifies full-time employment.
Is a salary stated in the job posting?
No salary information is specified in the job posting.
What are the primary performance expectations for this role?
The primary key performance indicator is meeting or exceeding a 60% Expansion-to-Churn Ratio on a trailing 3-month average, alongside secondary targets like net revenue retention and monthly recurring revenue growth.
Sample Interview Questions
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