Remote opportunity at
AffirmGTM Strategy & Operations Lead (Legal & Field Ops)
Affirm is hiring a GTM Strategy & Operations Lead to oversee go-to-market operations for specific product lines and segments. Operating remotely on a full-time basis, this…
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About This Role
Affirm is hiring a GTM Strategy & Operations Lead to oversee go-to-market operations for specific product lines and segments. Operating remotely on a full-time basis, this individual contributor role bridges high-level product and pricing strategies with practical field execution. The position focuses on legal and pricing operations, customer segmentation, contract renewal planning, and pricing standardization. Affirm operates as a remote-first company where most positions can be completed from nearly anywhere…
Job Description
Affirm is hiring a GTM Strategy & Operations Lead to oversee go-to-market operations for specific product lines and segments. Operating remotely on a full-time basis, this individual contributor role bridges high-level product and pricing strategies with practical field execution. The position focuses on legal and pricing operations, customer segmentation, contract renewal planning, and pricing standardization. Affirm operates as a remote-first company where most positions can be completed from nearly anywhere within the country of employment, complemented by an in-person onboarding experience for new hires. The annual base salary ranges from $145,000 to $205,000 in specific states including California, Washington, New York, New Jersey, and Connecticut, and from $128,000 to $188,000 across all other U.S. states.
The role suits professionals who thrive in ambiguous environments and possess a background in business operations or revenue operations. Key responsibilities include managing an AI contract dashboard, building playbooks for field teams like Client Success Managers, Account Executives, and Technical Account Managers, and translating cross-functional inputs from legal, product, risk, and pricing teams into executable processes. The ideal candidate analyzes launch adoption data, identifies potential roadblocks early, and converts feedback from the field into actionable recommendations for cross-functional partners.
Responsibilities
- Manage go-to-market operations for field teams executing strategic initiatives, handling customer segmentation alongside legal and pricing workflows
- Transform inputs from cross-functional teams including Product, Legal, Risk, and Pricing into practical execution processes
- Oversee an AI contract dashboard that informs field teams regarding legal and pricing eligibility for various product initiatives
- Develop and maintain tools and playbooks for strategic launches, contract renewals, and pricing standardization
- Translate high-level executive goals, customer value propositions, and field-facing analyses across different launch perspectives
- Gather feedback from the field and share actionable recommendations with cross-functional departments
- Examine performance metrics to identify stalling product launches and flag operational risks early
Requirements
- 6+ years of professional experience in business operations, sales operations, or revenue operations within FinTech, SaaS, or high-growth sectors
- Demonstrated history of owning a customer-facing initiative or go-to-market motion end to end from rollout through adoption
- Experience collaborating cross-functional with Product, Product Marketing, Client Success, Sales, Analytics, Legal, or Pricing groups
- Practical familiarity with merchant, payments, or SaaS sales motions
- Proficiency in utilizing SQL to query, manipulate, and evaluate data to guide business insights and decisions
- Proven experience applying AI tools to automate processes, improve workflows, and validate AI-generated outputs
Core Skills
Benefits
- 100% subsidized medical coverage, dental, and vision insurance for employees and their dependents
- Monthly spending stipends to support technology setups, health, and wellness choices
- Flexible time off policy and generous holiday calendars
- Participation in an employee stock purchase plan to acquire company stock at a discount
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, Affirm operates as a remote-first company, and this role can be performed remotely within the country of employment. New hires are invited to attend an in-person onboarding experience.
What is the salary range for this role?
The annual base salary ranges from $145,000 to $205,000 in CA, WA, NY, NJ, and CT, and from $128,000 to $188,000 in all other U.S. states.
Is visa sponsorship available?
No, visa sponsorship is not available for this position.
What level of experience is required?
The posting requires 6 or more years of experience in business operations, sales operations, or revenue operations, ideally within SaaS, FinTech, or other high-growth environments.
Sample Interview Questions
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