Remote opportunity at
ComPsych Corporationمستشار توجيه (Guidance Consultant)
ComPsych Corporation is seeking a full-time, fixed-term Guidance Consultant based in the United Arab Emirates. As the world's largest provider of employee assistance programs and managed…
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About This Role
ComPsych Corporation is seeking a full-time, fixed-term Guidance Consultant based in the United Arab Emirates. As the world's largest provider of employee assistance programs and managed behavioral health care, ComPsych delivers behavioral health, absence management, and wellness programs to millions of individuals globally. In this role, you will provide direct support to clients via phone and chat. The position involves conducting clinical intakes, assessing client needs, applying coaching methodologies, and…
Job Description
ComPsych Corporation is seeking a full-time, fixed-term Guidance Consultant based in the United Arab Emirates. As the world's largest provider of employee assistance programs and managed behavioral health care, ComPsych delivers behavioral health, absence management, and wellness programs to millions of individuals globally. In this role, you will provide direct support to clients via phone and chat.
The position involves conducting clinical intakes, assessing client needs, applying coaching methodologies, and connecting individuals with appropriate resources such as therapists, counselors, and wellness programs. You will educate clients on available services, maintain accurate and timely database records, and collaborate with internal and external stakeholders. Adherence to medical confidentiality and data protection regulations, such as the UAE PDPL, is mandatory.
This opportunity is well-suited for mental health professionals who value clinical excellence, lead with empathy, and can thrive in a fast-paced setting focused on responsiveness and client-centered care. Candidates must be able to maintain a quiet, distraction-free home workspace with high-speed internet and must be comfortable appearing on camera for work-related meetings and training sessions.
Responsibilities
- Deliver telephonic and chat support through comprehensive clinical intakes and client referrals
- Perform client assessments and utilize coaching methods to formulate personalized health and wellness strategies
- Comply with departmental protocols, industry standards, and customer-specific regulations
- Provide inclusive, culturally competent, and respectful services to diverse individuals
- Utilize critical thinking and sound judgment to assess situations, address concerns, and facilitate proper support
- Educate clients on program services, eligibility standards, and accessible resources
- Record all client interactions accurately and promptly within the proprietary database system
- Stay updated on emerging behavioral health trends, best practices, and resources
- Coordinate with internal and external stakeholders to guarantee continuity of care
- Uphold strict medical confidentiality and data protection laws including the UAE PDPL
- Perform other assigned duties as needed
Requirements
- Eligibility for professional practice and registration within the country of residence
- Professional bilingual fluency in English and Arabic
- Competency in Microsoft Office and client information systems
- Reliable, high-speed internet connection and a workspace free from noise and distractions
- Capability to be on camera during work-related events, meetings, and training sessions
- Ability to remain seated or standing at a desk for extended periods using a computer
Qualifications
- Master's degree or equivalent postgraduate qualification in Psychology, Social Work, Behavioral Health, or a related field
- Recognized Bachelor's-level qualification combined with relevant post-qualification experience where recognized by the local jurisdiction
- Educational and experiential qualifications required for licensure or registration in the employment jurisdiction
- Recognized health or wellness coaching credentials
- Prior experience working in international or multicultural settings
Core Skills
Benefits
- Annual leave
- Public holidays
- Mandatory health insurance
- End-of-service gratuity
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the employment type for the Guidance Consultant role?
This is a fixed-term, full-time position.
Where is the position based?
The role is based in the United Arab Emirates.
What salary does this position offer?
The annual salary range is between 110,000 and 128,560 AED, determined by local market rates and applicable legal requirements.
What educational qualifications are required?
A Master's degree or equivalent postgraduate qualification in Psychology, Social Work, Behavioral Health, or a related field is required, though a Bachelor's qualification combined with post-qualification experience may be accepted if recognized by the local regulatory framework.
What languages must applicants speak?
Candidates must have professional bilingual proficiency in both English and Arabic.
Sample Interview Questions
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