Remote opportunity at
Gather AIHardware Deployment Project Manager
Gather AI seeks a Hardware Deployment Project Manager to oversee the physical equipment side of its warehouse intelligence platform, which utilizes autonomous drones and material handling…
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About This Role
Gather AI seeks a Hardware Deployment Project Manager to oversee the physical equipment side of its warehouse intelligence platform, which utilizes autonomous drones and material handling equipment attachments to digitize manual inventory workflows. In this remote position with required travel, the individual will act as the central link between engineering, purchasing, field operations, and customer implementation teams to ensure all deployment hardware is prepared on schedule. The person in this…
Job Description
Gather AI seeks a Hardware Deployment Project Manager to oversee the physical equipment side of its warehouse intelligence platform, which utilizes autonomous drones and material handling equipment attachments to digitize manual inventory workflows. In this remote position with required travel, the individual will act as the central link between engineering, purchasing, field operations, and customer implementation teams to ensure all deployment hardware is prepared on schedule.
The person in this role will manage deployment readiness by organizing timelines, kit lists, component statuses, shipping details, and site prerequisites. Responsibilities also include leading the return merchandise authorization (RMA) process, managing tier-2 hardware escalations, maintaining configuration controls and bills of materials (BOMs), and establishing formal documentation workflows. The professional will additionally coordinate technician schedules, plan development builds, communicate demand plans to purchasing, and travel for on-site installation support approximately one week per month in Pittsburgh or at active customer deployment locations.
Ideal candidates bring demonstrated experience overseeing end-to-end hardware readiness for deployments or new product introductions, managing bills of materials and configuration systems, interpreting technical drawings and schematics, and resolving field escalations. Familiarity with warehouse environments, robotics deployments, supplier management, and document control practices are considered advantageous.
Responsibilities
- Manage hardware readiness for each customer deployment including building schedules, kits, parts status, shipping, and site prerequisites
- Serve as the hardware liaison lead on site for installations and go-lives before handing off to field operations
- Manage tier-2 hardware escalations by triaging issues, routing them to the appropriate technician or engineer, and ensuring resolution
- Oversee the return merchandise authorization (RMA) workflow covering intake, disposition, failure analysis coordination, and trend reporting
- Maintain bill of materials (BOM) accuracy and configuration management across all hardware programs with revision control and traceability
- Develop and document internal processes including readiness checklists, configuration control, and RMA procedures
- Coordinate development builds, test assets, and technician schedules while translating field findings into engineering action
- Provide purchasing with a clear demand plan and flag single-source or long-lead risks early
Requirements
- Experience managing hardware readiness for deployments, production launches, or new product introduction builds end-to-end
- Experience maintaining records of built and implemented hardware such as bills of materials, revisions, configurations, change control, or RMA processes
- Ability to read assembly and part drawings, electrical schematics, and harness pinouts, alongside hands-on troubleshooting capability
- Ability to manage a field escalation from initial report to final resolution
- Detail-oriented mindset with the agility to adapt quickly to plan changes
Qualifications
- Experience working in warehouse, material handling, or forklift environments
- Experience with robotics or autonomous-vehicle deployments
- Background coordinating with suppliers or contract manufacturers regarding engineering change orders or recurring defects
- Familiarity with Document Control, Good Documentation Practices, and Good Manufacturing Practices
- Proximity to the Eastern time zone
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is this job located?
This position is remote in the United States, with a preference for candidates in the Eastern time zone. It requires traveling to customer sites during active deployments and spending about one week per month on site in Pittsburgh, Pennsylvania.
What is the employment type?
The posting specifies that this is a full-time role.
What is the salary for this position?
The job posting does not specify a salary.
How does the hiring process work?
The hiring process consists of a recruiter conversation, a discussion with the hiring manager, a practical deployment-planning exercise, and a final round with the team.
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