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NutrisliceHardware Operations Specialist
Nutrislice is a foodservice software company offering digital ordering, menus, and signage for more than 20,000 sites worldwide, from schools to hospitals and corporate cafeterias. This…
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About This Role
Nutrislice is a foodservice software company offering digital ordering, menus, and signage for more than 20,000 sites worldwide, from schools to hospitals and corporate cafeterias. This remote, full-time Hardware Operations Specialist keeps Nutrislice hardware moving through its lifecycle, covering signage screens, media players, digital label units, and ticket printers. The specialist reports to the Senior Manager of Hardware Operations and handles logistics: ordering equipment, scheduling installs, tracking deliveries, and keeping…
Job Description
Nutrislice is a foodservice software company offering digital ordering, menus, and signage for more than 20,000 sites worldwide, from schools to hospitals and corporate cafeterias. This remote, full-time Hardware Operations Specialist keeps Nutrislice hardware moving through its lifecycle, covering signage screens, media players, digital label units, and ticket printers. The specialist reports to the Senior Manager of Hardware Operations and handles logistics: ordering equipment, scheduling installs, tracking deliveries, and keeping records current. Some working familiarity with signage displays and their hardware is needed.
On standard rollouts, the specialist runs the process from order to deployment with limited supervision and assists the Senior Manager on complex installs. Other duties include keeping spreadsheets and databases up to date, tracking project timelines and milestones across departments, and organizing on-site installs. The specialist provides phone and email technical support for clients and contracted field technicians and escalates anything unresolved. Writing up process notes and updating internal knowledge base articles also falls to the role.
Applicants must live in one of the listed states, and the posting says anyone outside them will not be considered. Reference and background checks are required before the start date, and the company does not provide visa sponsorship.
Responsibilities
- Order hardware from vendors using confirmed client specs, including model, quantity, and shipping information
- Monitor shipments, confirm arrivals, and sort out vendor or freight problems
- Keep accurate records of hardware purchases, warranties, and stock
- Oversee standard hardware rollouts from order through deployment
- Help the Senior Manager with complicated installations
- Arrange on-site installation visits
- Offer phone and email technical help to clients and field technicians
- Troubleshoot problems with screens, media players, labels, and printers
Requirements
- 2-3 years of project coordination experience
- Capacity to juggle several projects at once
- Technical aptitude and the ability to make technical topics understandable to non-technical clients
- Basic grasp of network protocols and terminology
- Basic working knowledge of Salesforce and Microsoft Office
- Exceptional organizational and written skills
- Residence in one of these states: Utah, Texas, South Carolina, Pennsylvania, Oklahoma, North Carolina, New Jersey, Michigan, Maine, Illinois, Georgia, Florida, Connecticut, Colorado, or Arizona
Qualifications
- Familiarity with digital signage, commercial displays, or interactive kiosk markets
- A bachelor's degree
Core Skills
Benefits
- Remote-first work arrangement
- Health, dental, and vision insurance
- 401(k) with company matching
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this role remote?
Yes. The posting lists the role as remote, and the company describes itself as remote-first. Candidates must live in one of the listed states.
What is the salary range?
The posting gives a salary range of $40,000 to $50,000.
What experience is required?
The posting asks for 2-3 years of project coordination experience, plus basic knowledge of digital signage and networking.
How do I apply?
The posting says applications from candidates outside the listed states will not be reviewed. It does not describe other application steps.
Sample Interview Questions
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