Remote opportunity at
SapiensHub Lead
Sapiens is hiring a Hub Lead to direct a geographical hub of Value Forward Deployed Engineers and AI-Forward Deployed Engineers. This full-time remote role centers on…
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About This Role
Sapiens is hiring a Hub Lead to direct a geographical hub of Value Forward Deployed Engineers and AI-Forward Deployed Engineers. This full-time remote role centers on resource management, coaching, staffing, bench utilization, and driving software adoption. The Hub Lead acts similarly to a Regional Lead, ensuring that every engineering pair stays productive, meets production milestones, and focuses on delivering measurable value to customers. The position requires close coordination with Sales,…
Job Description
Sapiens is hiring a Hub Lead to direct a geographical hub of Value Forward Deployed Engineers and AI-Forward Deployed Engineers. This full-time remote role centers on resource management, coaching, staffing, bench utilization, and driving software adoption. The Hub Lead acts similarly to a Regional Lead, ensuring that every engineering pair stays productive, meets production milestones, and focuses on delivering measurable value to customers.
The position requires close coordination with Sales, Product, R&D, Delivery, and regional leaders to align customer needs with scalable solutions and product improvements. Ideal candidates are experienced technical leaders who can maintain strict performance standards, guide talent development, and navigate complex enterprise environments.
Core duties include establishing operational rhythms, overseeing capacity planning, managing deployment risks, and ensuring successful AI use cases are documented and reused across different accounts. The person in this position will handle recruitment, onboarding, and ongoing retention while keeping bench time low and safeguarding the organizational hiring bar.
Responsibilities
- Establish performance goals, conduct reviews, and provide regular feedback and coaching to Value FDEs and AI-FDEs
- Forecast talent needs, balance customer demand, and manage utilization, pod capacity, and hiring requirements
- Monitor pods from initial customer use case through production deployment, adoption, and measurable value delivery
- Cultivate stakeholder relationships to identify deployment risks and remove roadblocks
- Implement consistent operational rhythms like deployment reviews and value checkpoints across the hub
- Build internal talent pipelines and develop future engineering leaders
- Coordinate with Sales, Product, R&D, Delivery, and regional leadership to bridge customer needs and product upgrades
- Capture successful AI use cases and implementation patterns for reuse across multiple pods
- Recruit, onboard, and retain hub engineers while maintaining strict hiring standards
- Deploy engineering pairs onto qualified accounts and manage travel and succession planning
- Utilize bench time effectively on customer work and drive customer self-sufficiency
- Escalate product gaps to Regional Leads and collaborate with account BVDEs and PDEs
Requirements
- Have at least 8 years of experience leading technical, engineering, AI, data, or customer-facing technology teams in SaaS, enterprise software, or consulting
- Demonstrate proven experience taking AI, data, or software solutions from concept through production and adoption in complex enterprise settings
- Possess a strong comprehension of GenAI and AI/ML enterprise use cases, data needs, deployment challenges, and governance
- Show demonstrated success in hiring, coaching, managing, and developing high-performing technical teams while holding a high performance standard
- Bring experience handling resource planning, capacity, utilization, bench management, and competing priorities
- Demonstrate strong executive and customer presence with cross-functional collaboration experience across Product, R&D, Sales, Delivery, and senior clients
- Be credible with both Value FDEs and AI-FDEs as a leader of technical or customer-facing engineering teams
- Show decisiveness regarding performance management and maintaining standards
Qualifications
- Experience working in insurance or another complex, regulated industry
- Ability to operate effectively in a fast-paced, global, transformation-oriented environment
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the location and remote policy for this role?
The posting specifies that the job is remote.
What employment type is the Hub Lead position?
The position is full-time.
What are the core experience requirements for applicants?
Applicants must have 8 or more years of experience leading technical, engineering, AI, data, or customer-facing technology teams within consulting, SaaS, or enterprise software.
Does the posting state the salary for this position?
No, the salary is not specified in the job posting.
Sample Interview Questions
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