This job has expired and is no longer accepting applications.
Similar live jobs
Remote opportunity at
TurnitinImplementation Consultant (Philippines Remote)
Turnitin is seeking an Implementation Consultant to join its Onboarding and Professional Services team, supporting clients and customers across the Asia-Pacific region. This remote role involves…
Career Tools
About this role
Implementation Consultant (Philippines Remote) at Turnitin is a full-time role. Work arrangement: Remote. Location: Not specified. No salary is shown in this listing. It was posted on Oct 29, 2026. This listing is paused and not taking applications at the moment.
Job Description
Turnitin is seeking an Implementation Consultant to join its Onboarding and Professional Services team, supporting clients and customers across the Asia-Pacific region. This remote role involves helping academic institutions implement assessment and educational technology solutions while ensuring strong product adoption and guiding change management processes.
As part of the post-sales organization, the person in this job will manage key customer relationships, coordinate project timelines, deliver administrator orientations, and provide expert advice on platform integrations. The position also requires collaborating across departments with sales, product management, engineering, and user experience teams to streamline the user journey and prevent customer churn.
Turnitin has operated globally for over 25 years, providing learning integrity tools used across more than 185 countries. The organization maintains a remote-first work environment, offering team members a collaborative and inclusive culture centered on education and integrity.
Responsibilities
- Coordinate with internal stakeholders and Onboarding Consultants to deliver smooth technical implementations that meet client expectations
- Monitor project plans and schedules using control tools, keeping internal and external teams accountable for deliverables
- Lead virtual or in-person meetings and share communications with relevant team members
- Serve as a trusted advisor and expert on Turnitin products and learning management system integrations
- Conduct administrator orientations for both new and existing clients
- Analyze customer educational and technical needs to recommend configuration best practices
- Act as a liaison between users and technical teams to share platform updates and improvements
- Partner cross-functionally with engineering, product management, sales, and user experience teams
- Assist the sales team by providing specialized advice on integration queries
- Facilitate customer interactions with support and onboarding teams when necessary
- Contribute to process improvements for onboarding tasks and collaborate with account managers to reduce churn
- Relay user feedback and product requirements to the product development team
Requirements
- Three to five years of professional experience in educational technology as an implementation consultant, customer success manager, onboarding specialist, vendor account manager, or technology specialist, OR background in education as an instructional designer, instructional technology specialist, or technology staff member
- Strong written and verbal communication skills alongside compelling presentation abilities for online and in-person settings
- Demonstrated capability to manage high-level institutional or system relationships
- Ability to juggle multiple concurrent projects
- Capacity to collaborate effectively with internal teams to support customers
- Willingness to travel for conferences or on-site client visits as needed
Qualifications
- Experience working within the Higher Education market
- Experience handling third-party integrations
- Experience utilizing AI solutions and automation tools
- Familiarity with the ethical use of artificial intelligence in professional and educational settings, covering academic integrity, appropriate usage, and data privacy
Core Skills
Benefits
- Remote-first work culture
- Health care coverage
- Education reimbursement
- Competitive paid time off
- Self-care days
- National holidays
- Two founder days plus Juneteenth observed
- Paid volunteer time
- Charitable contribution match
- Monthly wellness or home office reimbursement
- Access to Modern Health mental health platform
- Parental leave
- Retirement plan with match or contribution
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, Turnitin operates under a remote-first culture, though the role may require travel for on-site client visits or conferences as needed.
What region does this role support?
The Implementation Consultant provides onboarding and implementation support to clients in the Asia-Pacific region.
What is the salary for this position?
The posting does not specify a salary.
What kind of background is required?
Candidates need three to five years of experience in educational technology roles such as an implementation consultant, customer success manager, or onboarding specialist, or background as an instructional designer or technology staff member in education.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.
Explore more jobs like this
What to do next
This listing is no longer open, so the quickest next step is one of the live roles above. Save the ones that fit, and check the employer's other openings on its company page. To hear about new matches as they are posted, set up a job alert from your candidate account.