Remote opportunity at
VeracrossImplementation Manager, Student Billing
Veracross is seeking an Implementation Manager focused on Student Billing to independently manage software deployment projects primarily for schools across EMEA, with occasional support for North…
Career Tools
About This Role
Veracross is seeking an Implementation Manager focused on Student Billing to independently manage software deployment projects primarily for schools across EMEA, with occasional support for North American institutions. Operating within a fully remote environment, this role involves guiding educational clients through department discovery, workflow consulting, change management, and platform configuration, with a particular emphasis on the business office and bursary operations. As a subject matter expert, the chosen candidate will…
Job Description
Veracross is seeking an Implementation Manager focused on Student Billing to independently manage software deployment projects primarily for schools across EMEA, with occasional support for North American institutions. Operating within a fully remote environment, this role involves guiding educational clients through department discovery, workflow consulting, change management, and platform configuration, with a particular emphasis on the business office and bursary operations. As a subject matter expert, the chosen candidate will lead direct training sessions, collaborate with internal and external teams, mentor colleagues, and refine implementation best practices. The position requires frequent engagement with finance leaders such as bursars and business managers.
This opportunity is well-suited for a professional with a background in technical project management or SaaS implementation, alongside a solid grasp of accounting fundamentals and independent school operations. The role requires the ability to make complex decisions with limited direction, manage multiple tasks simultaneously, and communicate effectively through writing, presentations, and public speaking. Team members must be organized, capable of working independently from home, and prepared for occasional travel and schedule adjustments to accommodate international projects.
Responsibilities
- Manage customer implementation projects centered on Student Billing and linked software modules
- Conduct discovery sessions with school business offices to analyze workflows, fees, and operational connections
- Consult on platform setup options and demonstrate tailored configurations
- Oversee change management by testing, revising, approving, and deploying custom configurations
- Model and document departmental product usage for the first operational year
- Create and coordinate project plans, schedules, and resource tasks to ensure delivery within budget and deadlines
- Collaborate with the Lead Project Manager on business office configuration timelines
- Advise bursaries on connecting billing setups to general ledgers, charts of accounts, and accounting workflows
- Lead direct training sessions for multiple school departments and monitor completion of self-paced learning
- Act as an internal subject matter expert to coach other implementation staff and improve billing consulting methods
- Develop post-launch support handoffs and contribute to internal documentation
- Collect client feedback to enhance implementation methodologies and software offerings
- Assist with implementation projects for North American clients when required
Requirements
- Possess a bachelor degree or equivalent professional experience
- Have formal accounting education through university coursework, such as a business degree, or direct experience working in an independent school business office
- Demonstrate at least two years of experience in technical project management, Veracross implementation, or deploying SaaS solutions involving finance, billing, or data conversion
- Show a strong understanding of accounting principles including the accounting equation, charts of accounts, general ledgers, journal entries, accounts receivable, cash processing, reconciliations, period closings, and standard financial reporting
- Demonstrate exceptional written and verbal communication skills with the ability to present to finance leaders
- Exhibit the ability to make complex decisions independently under minimal direction
- Possess the capacity to learn complex enterprise software and teach others
- Demonstrate multi-tasking and problem-solving abilities in a fast-paced setting
- Show high organizational skills and the ability to self-manage in a home office
- Remain flexible to work outside standard UK hours occasionally to support North American projects
- Be able to travel up to fifteen percent of the time, mainly within the UK and Europe
- Hold authorization to work in the UK
Qualifications
- Prior work experience within or alongside an independent school business office or bursary setting
Core Skills
Benefits
- Twenty-five days of holiday plus public holidays
- An extra day off annually for your work anniversary
- Four percent matched pension contributions
- Private medical coverage
- Salary sacrifice electric car scheme
- Discounted gym membership
- Cycle scheme
- Enhanced sick pay
- Enhanced maternity, paternity, adoption, and shared parental leave pay
- Employee assistance program
- Payroll giving
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the team is fully remote and all members work from home, though there are occasional opportunities to meet in person during company events, socials, or conferences.
What is the salary for this role?
The posting does not specify a salary.
What travel is required for the Implementation Manager?
The role requires the ability to travel up to 15 percent of the time, primarily across the UK and Europe.
What geographic regions will this person support?
The position primarily supports schools across EMEA, with a small portion of the work dedicated to implementation projects for North American schools.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.