Remote opportunity at
HST PathwaysInterface Analyst
HST Pathways is seeking an Interface Analyst to join its remote interoperability team on a full-time basis. Backed by Bain Capital, the profitable SaaS company develops…
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About This Role
HST Pathways is seeking an Interface Analyst to join its remote interoperability team on a full-time basis. Backed by Bain Capital, the profitable SaaS company develops software solutions designed to help surgery centers improve patient outcomes and cost efficiency. In this role, the analyst will set up and maintain critical connections for surgery center clients and their business partners, collaborating closely with internal personnel, client IT departments, and external vendors.…
Job Description
HST Pathways is seeking an Interface Analyst to join its remote interoperability team on a full-time basis. Backed by Bain Capital, the profitable SaaS company develops software solutions designed to help surgery centers improve patient outcomes and cost efficiency. In this role, the analyst will set up and maintain critical connections for surgery center clients and their business partners, collaborating closely with internal personnel, client IT departments, and external vendors.
This position fits someone who is analytical, driven, and capable of managing heavy workloads within a rapid operational environment. The ideal candidate enjoys problem-solving, possesses strong customer service abilities, and wants to contribute meaningfully to the healthcare technology sector. HST Pathways values an inclusive culture centered around collaboration, transparency, agility, and continuous growth.
Daily duties include managing interface installations alongside core product rollouts, conducting quality assurance checks, troubleshooting live connections, and writing clear process documentation. Team members operate in a fully remote setting while supporting the ongoing expansion of healthcare software products.
Responsibilities
- Build and maintain data connections for surgery center clients and external business partners
- Collaborate with internal groups, client IT departments, and vendors to gather configuration details and complete setups
- Monitor active connections, troubleshoot operational issues, and route problems to development personnel when necessary
- Perform application verification and quality assurance testing for interface products
- Document setup workflows and track system modifications
- Find opportunities to optimize and streamline integration rollouts
Requirements
- Possess two to three years of professional experience working in computer systems, information technology, computer science, or a related discipline
- Demonstrate working familiarity with integration concepts like APIs, HL7, databases, client-server models, querying software, and communication protocols
- Exhibit strong time management, problem-solving, and communication skills
- Manage workloads and backlogs effectively inside a fast-paced setting
- Deliver strong customer service and detailed, clear documentation
- Work autonomously and collaborate smoothly within an integrated team
Qualifications
- Bachelor's degree alongside a minimum of three years of diversified corporate technical support experience
- Associate or technical school degree combined with at least five years of diversified corporate technical support experience
- Familiarity with SQL
- Prior exposure to Mirth or alternative healthcare data engines
Core Skills
Benefits
- Full-time remote work arrangement
- Employer-paid health insurance coverage for employees
- Flexible paid time off policy
- Eleven paid holidays annually
- Paid parental leave
- 401K plan featuring matching employer contributions
- Learning and development stipend
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, this is a fully remote role within a distributed company setup.
What is the employment type?
The position is a full-time job.
What salary does the position offer?
The source posting does not specify the salary for this role.
What educational background is preferred?
A bachelor's degree with at least three years of technical support experience, or an associate or technical degree with five or more years of corporate technical support experience, is preferred.
Sample Interview Questions
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