Remote opportunity at
NextivaJunior Expansion Account Executive
Nextiva is seeking a Junior Expansion Account Executive to join its team. This role focuses on driving revenue growth within the existing small business customer base…
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About This Role
Nextiva is seeking a Junior Expansion Account Executive to join its team. This role focuses on driving revenue growth within the existing small business customer base through proactive outreach. Nextiva provides an AI-powered, conversation-centric platform that combines customer experience and team collaboration. This is a fast-paced, high-velocity sales role that supports US-based clients in English. Professionals from backgrounds such as sales, account management, retention, collections, or other commercially focused customer…
Job Description
Nextiva is seeking a Junior Expansion Account Executive to join its team. This role focuses on driving revenue growth within the existing small business customer base through proactive outreach. Nextiva provides an AI-powered, conversation-centric platform that combines customer experience and team collaboration.
This is a fast-paced, high-velocity sales role that supports US-based clients in English. Professionals from backgrounds such as sales, account management, retention, collections, or other commercially focused customer roles can succeed here. While the position is open to remote candidates across Mexico, individuals living within 80 kilometers of the Guadalajara office are expected to work on-site.
Team members will identify cross-sell and upsell opportunities, handle sales pipelines in Salesforce, deliver product demonstrations, and utilize AI-enabled tools to improve performance. Successful candidates demonstrate resilience, organization, advanced English proficiency, and a strong drive for career development in technology sales.
Responsibilities
- Drive expansion revenue by securing upsell and cross-sell opportunities within the existing small business customer base
- Initiate proactive customer outreach via outbound calls, email, and SMS
- Engage small business clients across various industries to identify challenges and connect them with suitable solutions
- Present product demonstrations and explain the value of Nextiva's AI-powered platform
- Manage multiple opportunities simultaneously while maintaining consistent follow-up
- Track and maintain accurate pipeline, forecasting, and activity data in Salesforce
- Incorporate coaching, performance insights, and AI tools into daily workflows to improve results
Requirements
- At least 2 years of experience in a fast-paced, customer-facing role with direct accountability for revenue-related targets
- Proven track record of meeting or exceeding revenue or commercial goals
- Advanced fluency in spoken and written English
- Ability to handle frequent outbound customer communication via phone, email, and video
- Strong organizational skills with attention to detail and consistent follow-through
Qualifications
- Bachelor's degree in business or a related field
- Prior exposure to SaaS, UCaaS, CCaaS, telecommunications, or related technology products
- Familiarity with Salesforce or other CRM platforms
- Experience supporting US-based customers in a B2B environment
- Familiarity with professional AI tools such as ChatGPT or Copilot
Core Skills
Benefits
- Competitive base salary with uncapped commission
- Major health insurance for the employee, legal partner, and children under 25, including dental and vision coverage
- Life insurance equivalent to 24 times the monthly salary
- Personal days and vacation days
- Thirty-day Christmas bonus and a 50% vacation premium
- Company-matched food vouchers and a matched savings fund
- Employee Assistance Program and wellness initiatives
- Access to ongoing learning and development opportunities
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the location policy for this role?
The position is open to remote candidates across Mexico, though individuals residing within 80 kilometers of the Guadalajara office are expected to work on-site.
What kind of experience is required?
Candidates need at least two years of experience in a customer-facing role with accountability for revenue-related goals, along with advanced English fluency.
Is salary information stated in the job posting?
The posting does not specify an exact salary figure, noting only that compensation includes a competitive base salary with uncapped commission.
Sample Interview Questions
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