Opportunity at
FoodicsKey Account Manager
Foodics is looking for a Key Account Manager to oversee relationships with large enterprise customers. The job means understanding each account's goals, helping them adopt Foodics…
Career Tools
About This Role
Foodics is looking for a Key Account Manager to oversee relationships with large enterprise customers. The job means understanding each account's goals, helping them adopt Foodics products successfully, and expanding revenue through upsell and cross-sell deals, negotiations and renewals. The manager is the main voice for key accounts inside the company and tracks how satisfied each client is. Holding on to existing customers is a stated priority, achieved through more…
Job Description
Foodics is looking for a Key Account Manager to oversee relationships with large enterprise customers. The job means understanding each account's goals, helping them adopt Foodics products successfully, and expanding revenue through upsell and cross-sell deals, negotiations and renewals.
The manager is the main voice for key accounts inside the company and tracks how satisfied each client is. Holding on to existing customers is a stated priority, achieved through more frequent engagement and reliable service. Insight from clients flows upward too: product concerns, gaps and requested features go to senior leaders. The role also helps clients with usage questions, troubleshooting and best practice so they extract more value.
Collaboration spans Sales, Onboarding, Marketing and the product group. The person monitors account metrics, analyzes results, produces regular reports and keeps watch on market shifts and competitor moves. Candidates need an undergraduate degree in business or marketing; an MBA is preferred. The posting asks for at least six years of key account work across food and beverage, SaaS, ERP or tech sectors. This is a full-time, on-site role and no salary is stated.
Responsibilities
- Nurture long-term ties with enterprise clients and grasp their commercial objectives
- Spot upsell and cross-sell chances within current accounts
- Generate revenue through account stewardship, negotiation and contract renewal
- Act as the primary contact for key clients and champion their needs internally
- Boost retention with closer engagement and service that exceeds expectations
- Gather client feedback and feed product and service insight to leadership
- Track key account metrics and deliver periodic performance reports
- Coordinate with Sales, Onboarding, Marketing and the product group to add value for clients
- Advise clients on product use, troubleshooting and best practice
Requirements
- Undergraduate qualification in business or marketing
- Six-plus years managing key accounts across food and beverage, SaaS, ERP or tech sectors
- Proof of growing income while running major enterprise clients
- Strong communication, negotiation and presentation abilities
- Analytical, strategic mindset that spots trends and turns data into action
- Customer-first attitude
- Able to juggle multiple priorities in a fast-moving environment
- Arabic and English fluency
Qualifications
- MBA, preferred
- Background in restaurant operations, counted as an advantage
Core Skills
Benefits
- Pay with bonuses and possible share participation
- Continuous training and a yearly learning allowance
- Independence, mentoring and demanding goals
- A culture that values innovation and office flexibility
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What does the role focus on?
Managing enterprise accounts, growing revenue through upsell, cross-sell and renewals, and keeping clients satisfied.
What experience is required?
Six or more years of key account management across food and beverage, SaaS, ERP or tech.
Where is the job based?
No city is named. The job is listed as full-time and on-site.
What is the salary?
No salary is stated. Bonuses and possible share participation are mentioned.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.