Opportunity at
JumiaKey Account Manager - Jumia ( Full-Time )
Jumia is hiring a Key Account Manager in Ghana to build and maintain relationships with key clients. The role acts as the main point of contact…
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About This Role
Jumia is hiring a Key Account Manager in Ghana to build and maintain relationships with key clients. The role acts as the main point of contact for key accounts, shapes account strategies with internal teams, and looks for upselling and cross-selling opportunities. It is a full-time position for a business or marketing graduate with proven experience as a key account manager or in a similar role.
Job Description
Jumia is hiring a Key Account Manager in Ghana to build and maintain relationships with key clients. The role acts as the main point of contact for key accounts, shapes account strategies with internal teams, and looks for upselling and cross-selling opportunities. It is a full-time position for a business or marketing graduate with proven experience as a key account manager or in a similar role.
Responsibilities
- Develop long-term relationships with key accounts as the primary point of contact
- Identify client needs and provide solutions that keep customers satisfied
- Monitor account performance and report regularly on progress and challenges
- Negotiate contracts and agreements, and look for upsell and cross-sell opportunities
Requirements
- Bachelor's degree in business, marketing or a related field
- Proven experience as a key account manager or in a similar role
- Strong communication, negotiation and interpersonal skills
- Proficiency in CRM software and the Microsoft Office Suite
Qualifications
- Ability to travel to meet clients and attend industry events
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is the job based?
In Ghana, as a full-time role.
What experience is needed?
Proven experience as a key account manager or in a similar role.
Does the posting state a salary?
The posting excerpt does not specify a salary.
Sample Interview Questions
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