Opportunity at
JumiaKey Acount Manager - Jumia ( Full - Time )
This full-time, on-site key account role in Ghana sits at Jumia, an online marketplace business across Africa that also runs logistics and payments services. The manager…
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About This Role
This full-time, on-site key account role in Ghana sits at Jumia, an online marketplace business across Africa that also runs logistics and payments services. The manager builds lasting partnerships with major clients to grow revenue, spots up-selling chances, and resolves client issues quickly to keep satisfaction high. The job also covers account reporting with sales forecasts, coordinating with internal teams on delivery, and sharing market trends with product staff. It…
Job Description
This full-time, on-site key account role in Ghana sits at Jumia, an online marketplace business across Africa that also runs logistics and payments services. The manager builds lasting partnerships with major clients to grow revenue, spots up-selling chances, and resolves client issues quickly to keep satisfaction high.
The job also covers account reporting with sales forecasts, coordinating with internal teams on delivery, and sharing market trends with product staff. It suits someone with a business or marketing degree, B2B account experience and comfort with CRM systems and Microsoft Office tools.
Responsibilities
- Nurture long-term partnerships with top accounts, with revenue growth as the aim
- Coordinate with internal teams so products and services arrive on time and meet client needs
- Spot growth and upselling options within accounts already held
- Handle complaints quickly to keep customer satisfaction high
Requirements
- A degree in business admin, marketing or a closely connected discipline
- Prior work in a comparable account role, ideally in B2B sales
- Good communication and relationship-building skills
- Strong organization and detail focus, plus the ability to analyze sales figures
Qualifications
- Working knowledge of CRM tools and Microsoft Office
- Ability to read sales data and spot business openings
Core Skills
Benefits
- Entrepreneurial yet structured working environment
- Chance to help build African e-commerce at scale
- A professional, dynamic team and room for personal growth
- Leadership development as the company grows future managers
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is the job located?
The listing places the job in Ghana as on-site work.
How should candidates apply?
The posting advises applying only through Jumia's official website and notes the company does not take fees from applicants.
What background is preferred?
The posting asks for a bachelor's degree in a related field and prior account management experience, preferably in B2B.
Sample Interview Questions
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