Remote opportunity at
GruveL2 Linux Systems Engineer– (SUSE, RHEL & Ubuntu)
Gruve, an early-stage startup focused on cloud infrastructure, cybersecurity, and artificial intelligence technologies, seeks an L2 Linux Systems Engineer to join its global team. In this…
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About This Role
Gruve, an early-stage startup focused on cloud infrastructure, cybersecurity, and artificial intelligence technologies, seeks an L2 Linux Systems Engineer to join its global team. In this remote position, the engineer will manage Unix and Linux server operations, address second-level incidents, and handle performance troubleshooting to ensure infrastructure availability. The ideal candidate will have professional experience working with SUSE, RHEL, and Ubuntu operating systems. Responsibilities include executing security patches, handling system…
Job Description
Gruve, an early-stage startup focused on cloud infrastructure, cybersecurity, and artificial intelligence technologies, seeks an L2 Linux Systems Engineer to join its global team. In this remote position, the engineer will manage Unix and Linux server operations, address second-level incidents, and handle performance troubleshooting to ensure infrastructure availability.
The ideal candidate will have professional experience working with SUSE, RHEL, and Ubuntu operating systems. Responsibilities include executing security patches, handling system configurations, reviewing monitoring alerts, and following ITIL management processes. The professional will collaborate with multiple cross-functional departments, including storage, network, database, and security teams, while participating in rotational shifts to support a 24x7 service delivery model across global regions.
Responsibilities
- Handle L2 incidents and service requests concerning Unix and Linux server environments
- Administer and troubleshoot Ubuntu, SUSE, and RHEL systems
- Diagnose problems related to CPU, memory, filesystems, disk space, processes, and system services
- Handle routine OS management tasks such as user permissions, packages, LVM, NFS, SSH, DNS, and cron jobs
- Implement approved operating system patches, security hardening, and vulnerability remediation
- Conduct server maintenance, reboot validation, and post-change health checks
- Respond to monitoring alerts and assist with major incident restoration
- Escalate advanced issues to L3 specialists accompanied by logs and diagnostic evidence
- Adhere to ITIL Incident, Problem, Change, and Request Management frameworks
- Create and update technical documentation, runbooks, and shift handovers
- Collaborate with application, database, cloud, security, network, and storage teams
- Contribute to disaster recovery initiatives and global 24x7 operations
Requirements
- Three to six years of hands-on experience in Unix and Linux system administration
- Familiarity with RHEL, SUSE, or Ubuntu
- Proficiency in troubleshooting OS services, logs, performance issues, and filesystems
- Understanding of NFS, LVM, SSH, DNS, cron, and package management
- Experience with security baselines, vulnerability remediation, and OS patching
- Exposure to ITSM platforms such as ServiceNow and various monitoring tools
- Knowledge of ITIL Change, Problem, and Incident Management
- Basic proficiency in Shell or Bash scripting
- Experience operating in SLA-driven enterprise production environments with rotational shifts
Qualifications
- RHCSA, RHCE, or equivalent Linux certifications
- Familiarity with CIS benchmarks and patch management software
- Knowledge of AWS, Azure, VMware, and backup or disaster recovery solutions
- Exposure to automation tools and Ansible
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the posting specifies remote status for this role, operating in a global 24x7x365 support model across APAC, EMEA, and NLAM.
What is the employment type?
The posting lists the employment type as full-time.
What experience is required for the L2 Linux Systems Engineer role?
Candidates must have three to six years of hands-on experience in Unix and Linux system administration, along with familiarity with RHEL, SUSE, or Ubuntu, and ITIL process understanding.
What salary is offered for this position?
The provided job posting does not specify a salary.
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