Remote opportunity at
Shift TechnologyLead AI Engineer - ML/LLM Ops & Agentic AI
Shift Technology builds artificial intelligence agents and Software-as-a-Service solutions that help leading insurance providers automate and streamline critical workflows. The organization maintains a global presence with…
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About This Role
Shift Technology builds artificial intelligence agents and Software-as-a-Service solutions that help leading insurance providers automate and streamline critical workflows. The organization maintains a global presence with team members spanning over fifty countries, focusing on accurate, explainable, and secure technology. The company seeks a Lead AI Engineer to join the Data and AI Platform Engineering group. This high-impact position involves guiding the LLMOps roadmap and developing business-critical agentic use cases while…
Job Description
Shift Technology builds artificial intelligence agents and Software-as-a-Service solutions that help leading insurance providers automate and streamline critical workflows. The organization maintains a global presence with team members spanning over fifty countries, focusing on accurate, explainable, and secure technology.
The company seeks a Lead AI Engineer to join the Data and AI Platform Engineering group. This high-impact position involves guiding the LLMOps roadmap and developing business-critical agentic use cases while supervising a small team of two to five professionals. The successful candidate will spend a portion of their time writing code and building prototypes while collaborating directly with software developers, product managers, and data scientists.
Key duties encompass designing production-grade agentic workflows, managing evaluation standards, overseeing token governance, and maintaining the Databricks-based machine learning platform. The person in this role will also partner with Cloud Ops to self-host open-weight foundation models and perform time-boxed proofs of concept for emerging techniques like fraud detection and medical billing analysis.
This opportunity is well-suited for a senior technical contributor who wishes to combine hands-on software development with leadership responsibilities. Ideal candidates excel at bridging cutting-edge artificial intelligence frameworks and production-level software engineering.
Responsibilities
- Design and deploy production-ready agentic workflows including tool calling, Retrieval-Augmented Generation, and structured outputs
- Establish standards for LLMOps such as evaluation frameworks, versioning, tracing with OpenTelemetry, and token governance
- Manage and extend the Databricks-based machine learning platform covering Unity Catalog, MLflow, and continuous integration and deployment
- Collaborate with Cloud Ops to self-host open-weight foundation models, optimizing inference latency and throughput
- Execute time-boxed proofs of concept for novel techniques like relational foundation models and agentic ingestion of medical billing sources
- Coach and mentor two to five team members while raising engineering standards through code and design reviews
Requirements
- Proven experience building production-level agentic systems using frameworks like Microsoft Agent Framework, OpenAI Agents SDK, PydanticAI, or LangGraph
- High proficiency in Python with strong object-oriented programming skills and experience writing clean, maintainable code
- Hands-on background with experiment tracking, model registries, serving, and monitoring using tools like Databricks and MLflow
- Practical experience with backend services on Azure, Kubernetes, Terraform, and event-driven patterns
- Fluency in the English language
Qualifications
- Solid machine learning foundations with exposure to graph machine learning, fraud detection, or claims data
- Ability to evaluate new technical approaches critically
- Proficiency in French
Core Skills
Benefits
- Flexible remote and hybrid working options
- Competitive salary featuring a variable component tied to individual and company performance
- Multiple learning and development opportunities including monthly half-day Focus Fridays
- Generous paid time off and paid holidays
- Mental health benefits
- Two Make A Difference days per year for paid volunteering
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the posting offers flexible remote and hybrid working options for this role.
What employment type is this role?
This is a full-time, permanent position.
What is the salary for the Lead AI Engineer position?
The specific salary amount is not stated in the job posting.
What languages are required?
English fluency is required, and knowledge of French is considered a plus.
Sample Interview Questions
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