Remote opportunity at
Hire HangarLeasing and Tenant Services Specialist
Hire Hangar is hiring a Leasing and Tenant Services Specialist for a remote position. This role focuses on supporting leasing operations and tenant relations for a…
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About This Role
Hire Hangar is hiring a Leasing and Tenant Services Specialist for a remote position. This role focuses on supporting leasing operations and tenant relations for a United States residential real estate portfolio. The selected professional will manage occupancy rates, maintain property standards, and ensure tenant satisfaction across US time zones from EST to PST. Daily responsibilities encompass answering inbound leasing inquiries, organizing property showings, guiding applicants through the paperwork, processing…
Job Description
Hire Hangar is hiring a Leasing and Tenant Services Specialist for a remote position. This role focuses on supporting leasing operations and tenant relations for a United States residential real estate portfolio. The selected professional will manage occupancy rates, maintain property standards, and ensure tenant satisfaction across US time zones from EST to PST.
Daily responsibilities encompass answering inbound leasing inquiries, organizing property showings, guiding applicants through the paperwork, processing lease agreements and renewals, monitoring rent collection, and addressing late balances. Additional duties include overseeing maintenance and repair requests, coordinating vendor work, handling move-in and move-out procedures including property walkthroughs and deposit tracking, maintaining accurate tenant records, and providing property owners with status updates regarding occupancy and maintenance.
Responsibilities
- Respond to inbound leasing inquiries and schedule property showings
- Guide prospective tenants through the application procedure
- Prepare and oversee lease agreements, renewals, and paperwork
- Monitor rent payments, track delinquencies, and contact tenants regarding overdue balances
- Organize and track maintenance and repair requests via vendors
- Resolve tenant concerns and build strong relationships
- Coordinate move-in and move-out activities such as inspections, walkthroughs, and deposit tracking
- Maintain property data and tenant files in property management software
- Update property owners on maintenance status, occupancy, and tenant matters
Requirements
- At least one year of leasing or property management background in the US residential real estate sector
- Practical experience in tenant communication, rent collection, leasing, and maintenance coordination
- Familiarity with US leasing regulations, rental agreements, and tenant management workflows
- Prior experience utilizing US property management software such as AppFolio, Buildium, Yardi, or comparable systems
- Past remote work background with fluency in collaboration tools like Slack, Zoom, Google Workspace, and Asana
- Experience working alongside US-based companies
Qualifications
- Prior leasing background within US single-family or multi-family residential portfolios
- Understanding of US tenant rights regulations and fair housing laws
- Familiarity with rental listing sites such as Zillow
- Proficiency in speaking Spanish
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the posting specifies that the role is remote and operates within US time zones from EST to PST.
What experience is required for this role?
Candidates must have a minimum of one year of US residential leasing or property management experience, previous remote work experience with collaboration software, and familiarity with US property management platforms.
What is the salary for this position?
The salary is not stated in the job posting.
How do I apply for this job?
Applicants must complete the application form in full and record a video, which serves as the first step of the interview process.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.