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DropboxLegal Operations Associate
Dropbox seeks a Legal Operations Associate to join the legal department at the company, which provides collaboration and cloud storage products. This position focuses on strengthening…
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About This Role
Dropbox seeks a Legal Operations Associate to join the legal department at the company, which provides collaboration and cloud storage products. This position focuses on strengthening the operational foundation that supports the legal function. Responsibilities include managing legal systems, driving department efficiency, and collaborating across internal teams like IT, Finance, Procurement, and Compliance. The individual in this role will handle vendor engagements, design workflows, and support technical platforms such as…
Job Description
Dropbox seeks a Legal Operations Associate to join the legal department at the company, which provides collaboration and cloud storage products. This position focuses on strengthening the operational foundation that supports the legal function. Responsibilities include managing legal systems, driving department efficiency, and collaborating across internal teams like IT, Finance, Procurement, and Compliance. The individual in this role will handle vendor engagements, design workflows, and support technical platforms such as Jira Service Management and Confluence. The role is suited for a candidate with strong organizational skills who can navigate complex issues in a fast-paced technology environment.
Responsibilities
- Design and lead legal team workflows, processes, and policies to boost efficiency
- Implement and oversee legal technology tools including CLM, eBilling, and matter management
- Drive department KPIs, reporting, and performance dashboards
- Support the deployment of Legal's front door in Jira Service Management and onboard additional legal teams
- Manage outside counsel and legal vendor engagements, onboarding, and billing
- Administer the legal team technology stack and coordinate with IT
- Collaborate with Finance, Procurement, Compliance, and other key groups on operational initiatives
- Facilitate clear communication between the legal department and business stakeholders
- Translate process needs into practical system configurations based on user feedback
- Maintain centralized repositories for policies, templates, contracts, and legal knowledge
- Contribute to maintaining the Legal Confluence knowledge base for self-service and AI-assisted responses
- Lead or support legal projects from planning through execution
- Identify and implement automation solutions to decrease manual workloads
Requirements
- Minimum of three years of experience in legal operations, project management, or operations within a legal department or law firm
- Bachelor of Arts or Bachelor of Science degree from a top university with strong academic credentials
- Ability to navigate complicated and nuanced issues with an eagerness to learn
- Strong interpersonal, collaboration, communication, and organizational skills
- Ability to translate business requirements into system configurations, troubleshoot issues, and document changes
- Familiarity with content organization, knowledge management, and access controls
Qualifications
- Experience within the tech industry and familiarity with commercial transactions
- Background using legal systems and technologies such as JSM, Confluence, Ironclad, Spellbook, and Brightflag
- Familiarity with contracting, procurement processes, and negotiating or drafting commercial contracts
- Previous background working in tech and virtual first environments
- Hands-on Jira Service Management administration experience
- Familiarity with team-managed JSM projects and shared platform standards
- Experience with Slack-based intake, Rovo, or other AI-assisted knowledge and workflow tools
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the salary range for the Legal Operations Associate position?
The compensation range for this Canadian-based posting is $102,000 to $138,000 CAD per year.
What experience is required to apply?
Applicants must have at least three years of experience in legal operations, project management, or operations within a law firm or legal department, along with a BA or BS degree from a top university.
What technical tools will the associate work with?
The role involves managing platforms such as Jira Service Management, Confluence, Ironclad, legal AI tooling like Spellbook, and Brightflag.
Is remote work permitted for this role?
The posting states the employment type is full-time, but specific remote work policies are not detailed, though a preference is noted for candidates with virtual-first tech experience.
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