Remote opportunity at
KnockLending Manager (Front End) - Remote
Knock is currently hiring a Lending Manager (Front End) to oversee and scale a completely remote team of Loan Assistants. Founded in 2015, the company simplifies…
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About This Role
Knock is currently hiring a Lending Manager (Front End) to oversee and scale a completely remote team of Loan Assistants. Founded in 2015, the company simplifies the home buying and selling process by offering bridge loans that allow customers to purchase a new home before selling their current one. This position suits an experienced mortgage professional who excels at leadership, process optimization, and virtual team collaboration. In this 100% remote…
Job Description
Knock is currently hiring a Lending Manager (Front End) to oversee and scale a completely remote team of Loan Assistants. Founded in 2015, the company simplifies the home buying and selling process by offering bridge loans that allow customers to purchase a new home before selling their current one. This position suits an experienced mortgage professional who excels at leadership, process optimization, and virtual team collaboration.
In this 100% remote role, the Lending Manager will take ownership of the bridge loan pipeline from initial setup through post-closing, mentor staff, and collaborate with leadership to enhance operational workflows and hit key performance indicators. The compensation package for this full-time position ranges from USD 90,000 to $100,000 per year, supplemented by a company incentive bonus plan and comprehensive employee benefits.
Responsibilities
- Manage, lead, and scale the remote Loan Assistant team
- Communicate weekly, monthly, quarterly, and annual performance goals
- Conduct virtual training sessions for new hires and handle operational escalations
- Monitor the bridge loan pipeline from setup through initial disclosure, submission, and post-closing
- Distribute workloads evenly across team members to satisfy company service level agreements
- Collaborate with Sales, Underwriting, and Closing departments
- Gather quarterly team scorecard data to monitor key performance indicators
- Partner with the Director of Lending Operations to identify process gaps and update operating procedures
Requirements
- At least 10 years of mortgage industry experience
- Minimum of 5 years of direct experience managing a fully remote team
- Background in managing mortgage loan processing and post-closing operations
- Familiarity with federal, state, and local mortgage regulatory compliance
- Strong written and virtual communication capabilities using tools like Slack and video meetings
- Ability to constantly operate a computer and communicate accurately via telephone or internet video
Qualifications
- High school diploma or equivalent experience
Core Skills
Benefits
- Top-tier medical, dental, and vision coverage starting on the first day of employment
- Flexible paid time off
- Paid parental leave providing 12 weeks for the birthing parent and 6 weeks for the non-birthing parent
- Annual professional development allowance of one thousand dollars
- Life, AD&D, and disability insurance
- Noncontributory 401K plan
- Monthly health and wellness allowance of $75
- Co-working space allowance of up to $400 monthly for eligible employees
- Monthly communication allowance of $100 for home internet, mobile phone, or other devices
- Employee referral bonus of $2,500 for eligible hires
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, this is a 100% remote role with a distributed workforce across the United States.
What is the salary range for the Lending Manager role?
The position offers a salary range between USD 90,000 and 100,000 per year, plus a company incentive bonus plan.
What experience is required to apply?
Candidates must have at least 10 years of relevant mortgage experience, including 5 or more years managing a fully remote team, alongside expertise in loan processing or post-closing.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.