Remote opportunity at
Alfred and Victoria AssociatesLevel 1/2 IT Support Engineer at Alfred and Victoria Associates
Alfred and Victoria Associates seeks a Level 1/2 IT Support Engineer for a remote employment opportunity. This position involves providing technical assistance, administration, and support for…
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About This Role
Alfred and Victoria Associates seeks a Level 1/2 IT Support Engineer for a remote employment opportunity. This position involves providing technical assistance, administration, and support for key enterprise technology platforms. The role is well-suited for IT professionals who possess practical expertise in managing modern cloud environments, system security, and core networking infrastructures. As an organization, Alfred and Victoria Associates hires for specialized technological roles. Professionals in this capacity will focus…
Job Description
Alfred and Victoria Associates seeks a Level 1/2 IT Support Engineer for a remote employment opportunity. This position involves providing technical assistance, administration, and support for key enterprise technology platforms. The role is well-suited for IT professionals who possess practical expertise in managing modern cloud environments, system security, and core networking infrastructures.
As an organization, Alfred and Victoria Associates hires for specialized technological roles. Professionals in this capacity will focus on maintaining system reliability, handling user support tickets, and ensuring infrastructure security aligned with the company's operational needs.
Responsibilities
- Provide Level 1 and Level 2 support for information technology systems
- Administer and support Microsoft 365 environments
- Manage Microsoft Entra ID directories and user access
- Configure and maintain Microsoft Intune for device management
- Support Microsoft Exchange Online messaging services
- Implement and oversee Microsoft Security and Compliance solutions
Requirements
- Demonstrated experience supporting and administering Microsoft 365
- Practical background in managing Microsoft Entra ID
- Hands-on familiarity with Microsoft Intune
- Experience maintaining Microsoft Exchange Online
- Knowledge of Microsoft Security and Compliance solutions
- Solid understanding of TCP/IP networking fundamentals, VLANs, firewalls, DNS, and DHCP
Qualifications
- Possession of a relevant qualification in information technology or a related field
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the location or remote policy for this job?
This position is designated as a remote role.
What technical skills are required for the Level 1/2 IT Support Engineer position?
Candidates must have experience supporting Microsoft 365, Entra ID, Intune, Exchange Online, and Security and Compliance solutions, alongside a strong grasp of TCP/IP networking, VLANs, firewalls, DNS, and DHCP.
What education or background is needed to apply?
Interested applicants are required to hold a relevant qualification.
What is the salary offered for this role?
The job posting does not specify a salary.
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