Remote opportunity at
Prison FellowshipMarketing Communications and Automation Manager
Prison Fellowship seeks a Marketing Communications and Automation Manager for a full-time, remote position. Operating as the primary specialist for email and text messaging systems, this…
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About This Role
Prison Fellowship seeks a Marketing Communications and Automation Manager for a full-time, remote position. Operating as the primary specialist for email and text messaging systems, this professional will build automated audience journeys, manage customer relationship management segmentation, and coordinate cross-channel strategies to engage constituents, volunteers, and supporters. The person in this role will collaborate closely with fundraising, technical, marketing, and ministry teams to optimize communication performance and deliverability while providing…
Job Description
Prison Fellowship seeks a Marketing Communications and Automation Manager for a full-time, remote position. Operating as the primary specialist for email and text messaging systems, this professional will build automated audience journeys, manage customer relationship management segmentation, and coordinate cross-channel strategies to engage constituents, volunteers, and supporters. The person in this role will collaborate closely with fundraising, technical, marketing, and ministry teams to optimize communication performance and deliverability while providing direct supervision and coaching to team members.
As the nation's largest Christian nonprofit serving individuals and families impacted by the criminal justice system, Prison Fellowship has spent nearly fifty years equipping churches and advocating for human dignity. This full-time role offers an annual salary between $70,000 and $85,000 alongside comprehensive benefits and a travel requirement of up to five percent.
Responsibilities
- Manage the creation and execution of text message and email communications
- Partner with ministry and marketing groups to produce engaging messaging
- Run optimization tests to improve click-through rates and conversion metrics
- Design automated communication streams, welcome series, and cross-promotions using Marketing Cloud
- Integrate marketing tools, web properties, and digital advertising channels
- Supervise, mentor, and establish performance goals for a direct report
- Handle list segmentation, audience personalization, and data maintenance across CRM platforms
- Coordinate with analytics and IT departments to maintain data quality and track performance metrics
Requirements
- Five to seven years of professional experience in marketing, platform support, email automation, IT support, or email optimization
- Familiarity with Salesforce CRM and Marketing Cloud
- Working knowledge of HTML, SQL, Microsoft 365, and dashboard creation software like PowerBI
- Proficiency in written communication, editing, and project management across multiple teams
- Prior background managing or coaching volunteers or staff members for one to two years
- Ability to travel up to 5 percent
Qualifications
- Bachelor degree in a digital-related field, communications, or marketing
- Master degree in a relevant field
- Experience using Ampscript
Core Skills
Benefits
- Medical, vision, and dental insurance plans
- Disability and life insurance coverage
- Retirement account contributions
- Flexible Spending Accounts
- Paid parental and maternity leave
- Total of 39 paid days off annually following one year of service, comprising 15 vacation days, 14 holidays, and 10 sick days
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, this is a remote or work-from-home position that requires up to 5% travel.
What is the salary range for this role?
The budgeted annual salary for this full-time position ranges from $70,000 to $85,000.
What platform experience is required?
Candidates must have experience with Salesforce CRM and Marketing Cloud.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.