Media Automation Specialist

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About This Role

Muck Rack is seeking a Media Automation Specialist to join its fully distributed team. The organization offers an AI-powered platform and analyst-led media intelligence services that connect public relations workflows for thousands of global clients. In this position, the specialist will transform manual operational tasks into scalable automated workflows across processing, content acquisition, delivery, and validation systems. The ideal candidate possesses an operational mindset combined with technical curiosity regarding workflow…

Job Description

Responsibilities

• Migrate manual media-services procedures into scalable automated processes using internal tools like n8n
• Translate editorial requirements and client briefs into clear workflow configurations
• Configure and maintain automations for content acquisition, tagging, validation, summarization, and delivery
• Monitor workflow health and troubleshoot data-quality or system-performance issues
• Build and maintain operational documentation, client-configuration records, and standard operating procedures
• Partner with internal departments to guarantee accurate implementation of client requirements
• Test workflow adjustments and support quality-control initiatives
• Handle vendor-related duties such as service evaluation, communication, and invoice reconciliation
• Apply AI tools to accelerate delivery, improve productivity, and support process enhancement

Requirements

• Familiarity with workflow-automation platforms such as n8n, Zapier, Make, Power Automate, or Google Apps Script
• Comfort working with spreadsheets, APIs, webhooks, system integrations, and structured data
• Strong troubleshooting and analytical abilities with attention to detail and data quality
• Capacity to translate non-technical operational requests into repeatable workflows
• Experience writing standard operating procedures and documenting processes
• Clear verbal and written communication skills suitable for technical and non-technical stakeholders
• Ability to travel up to 10% for company events and team collaborations
• Attendance at the annual company offsite typically held in Mexico

Qualifications

• Background or strong interest in workflow automation, operational tooling, systems configuration, or process improvement
• Previous experience in media intelligence, media monitoring, content operations, vendor management, or customer onboarding

Core Skills

Benefits

• Home office stipend along with internet and phone reimbursement
• Coworking membership
• Virtual and in-person team bonding events
• Geo-neutral pay structures and annual performance reviews
• Standardized bonus or commission framework
• 401(k) plan featuring employer contributions
• Equity opportunities
• Comprehensive medical, dental, vision, disability, and life insurance coverage
• Full premium coverage for individuals on high-deductible healthcare plans
• 24/7 Virtual Care and Employee Assistance Program
• Employer-funded HSA contributions and additional pre-tax benefits
• Quarterly wellness stipend and free Headspace subscription
• Four or more weeks of paid time off plus sick and mental health days
• 13 paid holidays with options to swap for personal days
• Up to 16 weeks of fully paid parental leave
• Bi-annual performance reviews, workshops, and leadership training
• Unlimited access to Coursera and O'Reilly
• Two additional paid time off days annually dedicated to learning and development

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