Remote opportunity at
Customer.ioMid-Market Account Executive, Americas
Customer.io seeks a remote Mid-Market Account Executive to join its sales team in the Americas. In this role, you will represent the company to prospective clients…
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About This Role
Customer.io seeks a remote Mid-Market Account Executive to join its sales team in the Americas. In this role, you will represent the company to prospective clients and expand its presence across key market segments. Customer.io provides a platform utilized by over 9,000 organizations to send automated communications, including emails, push notifications, and text messages driven by real-time behavioral data. This position involves managing end-to-end sales transactions, handling both inbound interest…
Job Description
Customer.io seeks a remote Mid-Market Account Executive to join its sales team in the Americas. In this role, you will represent the company to prospective clients and expand its presence across key market segments. Customer.io provides a platform utilized by over 9,000 organizations to send automated communications, including emails, push notifications, and text messages driven by real-time behavioral data.
This position involves managing end-to-end sales transactions, handling both inbound interest and self-sourced opportunities. You will guide potential clients through discovery, demonstrations, and closing processes. Ideal candidates possess a background in B2B software sales and thrive in a collaborative remote environment while working alongside sales development and technical support teams.
Responsibilities
- Develop and manage a sales pipeline through self-generated leads and sales development representative support
- Drive the entire sales lifecycle from initial prospecting and discovery calls through product demonstrations and deal closing
- Conduct discovery discussions to evaluate customer requirements and demonstrate how the company platform addresses those needs
- Collaborate with the sales development team regarding lead quality and partner with customer success and technical support for post-sale transitions
- Track and report individual sales metrics and pipeline progress toward performance targets
- Conduct high-volume prospecting via cold and warm outreach channels
- Manage agreements typically valued under $50,000 in annual contract value
Requirements
- Minimum of two years of full-cycle business-to-business software or marketing technology sales experience focusing on mid-market accounts
- Proven track record of acquiring new customers and closing deals within the software industry
- Familiarity with MEDDPICC or a comparable consultative selling framework
- Location within the United States or Canada
- Strong written and verbal communication skills
Core Skills
Benefits
- Total on-target earnings of $190,000 USD comprising a $95,000 base salary and a $95,000 variable component
- Full coverage of medical, dental, vision, mental health, and supplemental insurance premiums for employees and their families
- Sixteen weeks of paid parental leave
- Unlimited paid time off policy
- Allocated financial stipends for remote work and wellness
- Professional development budget
Frequently Asked Questions
Where is this job located?
This position is remote, and applicants must be based in the United States or Canada.
What is the compensation for this role?
The target total compensation is $190,000 USD, consisting of a $95,000 base salary and a $95,000 variable component.
What experience is required to apply?
Candidates must have at least two years of experience in full-cycle business-to-business software or marketing technology sales handling mid-market accounts.
What is the interview process like?
The hiring process includes a 30-minute video call with a recruiter, a 45-minute video call with a manager, a 45-minute video call with a bar raiser, and a 60-minute case study and discovery call with the hiring team.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.