Remote opportunity at
Intergo Telecom LtdNOC Engineer - LATAM
Intergo Telecom Ltd operates as a global telecommunications provider focused on delivering advanced communication services and solutions to connect businesses and individuals. The company is currently…
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About This Role
Intergo Telecom Ltd operates as a global telecommunications provider focused on delivering advanced communication services and solutions to connect businesses and individuals. The company is currently hiring a NOC Engineer - LATAM to join its team on a remote basis. In this role, the successful candidate will be responsible for overseeing network infrastructure, maintaining system reliability, and ensuring continuous operations. This position is well-suited for a professional with a background…
Job Description
Intergo Telecom Ltd operates as a global telecommunications provider focused on delivering advanced communication services and solutions to connect businesses and individuals. The company is currently hiring a NOC Engineer - LATAM to join its team on a remote basis. In this role, the successful candidate will be responsible for overseeing network infrastructure, maintaining system reliability, and ensuring continuous operations.
This position is well-suited for a professional with a background in telecommunications who possesses practical experience in SMS A2P and Alaris monitoring systems. Responsibilities include tracking real-time traffic, resolving routing failures, analyzing network alarms, and collaborating with cross-functional groups to support system updates. The ideal candidate can work efficiently under pressure, communicate effectively with internal and external partners, and handle trouble tickets across time zones.
The company provides a supportive professional environment with opportunities for career growth, alongside flexible working hours and performance-linked bonuses. Candidates are required to submit their CVs in English to be considered for the position.
Responsibilities
- Track and enhance SMS route performance while proactively spotting and correcting delivery problems
- Analyze real-time traffic and route metrics to react quickly to network alerts
- Examine and troubleshoot technical challenges involving SMS routing, logs, and network configurations
- Keep messaging routing schemes operational to support constant availability
- Handle and escalate trouble tickets between customers and suppliers
- Resolve alarms, alerts, and incidents utilizing Alaris monitoring platforms
- Execute root cause analysis to stop future network disruptions
- Partner with multi-functional departments to assist with system upgrades and configuration updates
- Record operational procedures, instructions, and incident documentation
- Refine system output and apply best practices for network stability
Requirements
- Minimum of two years of professional background in a NOC or telecommunications setting
- Complete proficiency with Alaris systems
- Solid grasp of networking protocols, technologies, and diagnostic methods
- Strong command of the English language
- CV must be submitted in English
Qualifications
- Bachelor degree in Computer Science, Telecommunications, or a related discipline, or equivalent work experience
- Knowledge of additional languages beyond English
- Prior experience working in the voice sector
Core Skills
Benefits
- Competitive salary
- Performance-based bonuses
- Paid annual leave days
- Paid sick leave days
- Flexible working hours
- Paid access to premium AI tools
- Team events and company outings
- Access to professional development programs and continuous training
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the posting specifies that the role is remote.
What experience is required for the NOC Engineer role?
Candidates must have at least two years of experience in a NOC or telecommunications environment, along with proficiency in Alaris systems.
What language requirements apply to applications?
Applicants must have an excellent knowledge of English, and CVs must be submitted in English to be considered.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.