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Henry Schein OneOnboarding Consultant - Dental Software
Henry Schein One seeks an Onboarding Consultant specializing in Dental Software to guide customers through implementation and configuration. Operating as a remote position within the United…
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About This Role
Henry Schein One seeks an Onboarding Consultant specializing in Dental Software to guide customers through implementation and configuration. Operating as a remote position within the United States, this full-time role requires managing multiple simultaneous onboarding projects across various business segments, including private practices and strategic accounts. The position involves delivering functional solution expertise, conducting adoption analysis, running organization build workshops, and overseeing training schedules. The role suits professionals experienced in…
Job Description
Henry Schein One seeks an Onboarding Consultant specializing in Dental Software to guide customers through implementation and configuration. Operating as a remote position within the United States, this full-time role requires managing multiple simultaneous onboarding projects across various business segments, including private practices and strategic accounts. The position involves delivering functional solution expertise, conducting adoption analysis, running organization build workshops, and overseeing training schedules.
The role suits professionals experienced in practice management solutions, dental technology, or SaaS cloud software consulting who possess strong relationship-building and problem-solving abilities. Responsibilities include coordinating contract trainers, conducting knowledge transfer sessions, managing project tasks through go-live milestones, and collaborating with sales and customer success teams. Employees receive a base salary between $65,000 and $85,000 per year, plus eligibility for a target bonus and comprehensive benefits.
Responsibilities
- Coordinate customer training plans and assign schedules for contract trainers delivering end-user and superuser instruction
- Conduct knowledge transfer sessions detailing customer expectations, workflows, and change management strategies
- Complete or oversee onsite Operations and Adoption Analysis presentations
- Partner with customers to execute Organization Build Workshops, SmartStarts, and database configuration validation
- Manage project milestones, post go-live tasks, and customer escalations across simultaneous onboarding projects
- Collaborate with project managers, sales teams, and customer success units to support implemented solutions
Requirements
- 3 to 5 years of experience in practice management solution training, management, relevant dental industry work, or software solution consulting in a SaaS cloud environment
- Proficiency with systems, tools, and standard operating procedures
- Authorized to work in the United States without current or future employer sponsorship
- Ability to travel between 20% and 25% with short notice
Qualifications
- Bachelor degree or global equivalent in a related discipline
- 6 or more years of experience working with software in a SaaS cloud environment
- Familiarity with dental software such as Dentrix Ascend, Core, or Enterprise
Core Skills
Benefits
- Health coverage
- Retirement savings plan with company match
- Paid time off
- Parental leave
- Wellbeing resources
- Education support
- Target bonus eligibility
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, this is a remote position located within the United States, though it does require up to 25% travel with short notice. Please note that the employer is not hiring individuals residing in North Dakota, Rhode Island, Vermont, Delaware, Hawaii, Puerto Rico, and other US territories.
What is the salary for the Onboarding Consultant role?
The starting base salary range is posted as $65,000 to $85,000 per year, determined by factors such as prior experience, skills, labor market, and internal equity. The position is also eligible for a target bonus.
Does the employer provide visa sponsorship?
No, employment-based visa sponsorship is not available for this role. Candidates must be authorized to work in the United States without current or future employer sponsorship.
What level of experience is required?
Candidates typically need 3 to 5 years of relevant dental industry experience, practice management solution training, or solution consulting with SaaS cloud software. Having 6 plus years of SaaS cloud software experience and a bachelor's degree will set applicants apart.
Sample Interview Questions
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