Remote opportunity at
Alia ServicesOnboarding & Operations Specialist
Alia Services operates globally to connect skilled professionals with expanding companies, offering workforce, remote recruitment, and payroll solutions. The organization is currently seeking an Onboarding &…
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About This Role
Alia Services operates globally to connect skilled professionals with expanding companies, offering workforce, remote recruitment, and payroll solutions. The organization is currently seeking an Onboarding & Operations Specialist to join its remote workforce. This full-time position combines talent acquisition, training, and daily operational management. The chosen professional will identify, interview, and onboard candidates, coordinate assignments for field representatives across multiple projects and retail locations, monitor attendance, and help resolve operational…
Job Description
Alia Services operates globally to connect skilled professionals with expanding companies, offering workforce, remote recruitment, and payroll solutions. The organization is currently seeking an Onboarding & Operations Specialist to join its remote workforce.
This full-time position combines talent acquisition, training, and daily operational management. The chosen professional will identify, interview, and onboard candidates, coordinate assignments for field representatives across multiple projects and retail locations, monitor attendance, and help resolve operational challenges. The role operates on a Sunday through Thursday schedule with Friday and Saturday as rest days, and requires applicants to reside in Mexico, Guatemala, Honduras, El Salvador, Costa Rica, or Panama. Individuals located in Nicaragua are ineligible to apply.
Ideal candidates are proactive, organized, and possess strong communication skills to manage multiple priorities independently within a fast-paced environment. Success in this position involves supporting representative performance, maintaining clear communication across departments, and ensuring efficient day-to-day operations.
Responsibilities
- Partner with client leadership and cross-functional teams to determine recruitment needs
- Source and interview candidates through diverse channels
- Evaluate applicants and guide selected individuals through platform onboarding
- Deliver training and guidance to prepare representatives for their assignments
- Allocate representatives to projects and local retail stores based on operational demands
- Track attendance and review completed visits to verify project expectations are met
- Deliver feedback and support to encourage representative development
- Answer questions and resolve issues raised by representatives
- Communicate clearly with team members, the client lead, and other departments to maintain smooth operations
- Identify operational challenges and assist in achieving prompt solutions
Requirements
- Advanced spoken and written English proficiency
- Strong verbal and written communication abilities
- Strong organizational and time-management capabilities
- Demonstrated teamwork and collaboration skills
- Ability to work independently, prioritize tasks, and maintain clear communication
- Dependable and professional work ethic with the ability to meet deadlines
- Personal computer featuring a minimum of 8 GB of RAM
- Reliable internet service with a download and upload speed of at least 30 Mbps
- Established backup plan for internet or power interruptions
- Quiet, distraction-free workspace along with noise-canceling headsets
- Residency in Guatemala, El Salvador, Honduras, Costa Rica, Panama, or Mexico
Qualifications
- Prior experience in recruitment, candidate sourcing, interviewing, or onboarding
- Background in coordinating teams, assigning tasks, or tracking attendance and performance
- Experience delivering training, feedback, or operational support
- Familiarity with digital platforms or mobile apps used to coordinate field representatives
Core Skills
Benefits
- 100% remote work environment
- Health insurance provided through SafetyWing, subject to eligibility
- Paid time off
- Consistent payroll administration and support
- Dedicated HR support through the People Operations team
- Professional growth and international experience
- Ongoing coaching and feedback
- Monthly salary of $1,000 USD with a $100 monthly increase after three months
- Performance bonus opportunities based on established metrics
- Potential eligibility for a company-provided computer and monitor after three months
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position fully remote?
Yes, the posting specifies that this role is 100% remote, allowing you to work from home.
What are the geographic eligibility requirements for applicants?
Applicants must be based in Mexico, Guatemala, Honduras, El Salvador, Costa Rica, or Panama. Individuals residing in Nicaragua are ineligible for this position.
What is the work schedule for this role?
The work schedule is Sunday through Thursday, with Friday and Saturday off. The preferred start date is Monday, November 2, 2026.
What compensation is provided?
The monthly salary is $1,000 USD, which increases by $100 per month after the first three months of employment. Additionally, performance bonus opportunities are available based on established metrics.
Sample Interview Questions
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