Opportunity at
AngkasOperations Admin Associate
Angkas is hiring an Operations Admin Associate on a four-month contract, on-site, in the Philippines. The associate supports the operations team with scheduling, calendars and reports,…
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About This Role
Angkas is hiring an Operations Admin Associate on a four-month contract, on-site, in the Philippines. The associate supports the operations team with scheduling, calendars and reports, helps onboard drivers and riders, and keeps records accurate across CRM and operational databases. The role also handles rider and driver inquiries by phone, email and chat, and works to resolve issues such as driver availability and complaints.
Job Description
Angkas is hiring an Operations Admin Associate on a four-month contract, on-site, in the Philippines. The associate supports the operations team with scheduling, calendars and reports, helps onboard drivers and riders, and keeps records accurate across CRM and operational databases. The role also handles rider and driver inquiries by phone, email and chat, and works to resolve issues such as driver availability and complaints.
Responsibilities
- Provide administrative support to operations, including meeting scheduling, calendar management and report preparation.
- Assist with onboarding new drivers and riders, and keep their records accurate in CRM and operational databases.
- Analyze data to spot trends, and identify and resolve operational issues such as driver availability and complaints.
- Respond to rider and driver inquiries by phone, email and chat, and escalate complex issues.
Requirements
- Bachelor's degree in business administration, commerce or a related field.
- 1 to 2 years of administrative or operational support experience.
- Proficiency in Google Suite, plus strong organization, time management and attention to detail.
- Good communication, problem-solving and decision-making skills.
Qualifications
- Ability to work under pressure and meet deadlines.
- Growth mindset and a commitment to ongoing training.
Core Skills
Benefits
- Freedom of work and work-life balance.
- Free meals and gym access.
- Opportunities for promotion.
- Start-up environment with a multicultural, agile culture.
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is this job based and how is it set up?
The listing states the Philippines with an on-site setup.
What employment type is offered and is a salary stated?
This is a four-month contract. The posting does not specify a salary.
What experience is required?
1 to 2 years in administrative or operational support, plus a bachelor's degree in business administration, commerce or a related field.
Sample Interview Questions
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