Remote opportunity at
AirbnbOperations Engineer, BizTech
Airbnb is seeking an Operations Engineer for its BizTech organization, which supports corporate technology and infrastructure globally. Founded in 2007, Airbnb connects hosts and guests worldwide…
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About This Role
Airbnb is seeking an Operations Engineer for its BizTech organization, which supports corporate technology and infrastructure globally. Founded in 2007, Airbnb connects hosts and guests worldwide through unique stays and travel experiences. The Global Operations team within BizTech manages production services using observability, incident response, core operations, and AI-enabled automation to ensure service resilience and efficiency. This role focuses on integrating artificial intelligence into operational health workflows. Responsibilities include utilizing…
Job Description
Airbnb is seeking an Operations Engineer for its BizTech organization, which supports corporate technology and infrastructure globally. Founded in 2007, Airbnb connects hosts and guests worldwide through unique stays and travel experiences. The Global Operations team within BizTech manages production services using observability, incident response, core operations, and AI-enabled automation to ensure service resilience and efficiency.
This role focuses on integrating artificial intelligence into operational health workflows. Responsibilities include utilizing large language models for ticket triage, building self-healing observability mechanisms, developing agentic prototypes, and automating recurring manual tasks. The position suits professionals with a strong background in monitoring tools, data pipelines, infrastructure automation, and general-purpose programming languages who want to advance AI-driven operational practices.
Responsibilities
- Manage and prioritize the daily ticket queue while automating recurring request categories
- Participate in rotating on-call duties and incident response shifts, including weekend support
- Develop and maintain monitoring dashboards using tools like Tableau, Superset, and Grafana
- Utilize AI-assisted utilities such as Claude and Copilot for scripting, documentation, and root-cause analysis
- Write and maintain code in languages including Python, Go, JavaScript, TypeScript, and Bash
- Collaborate with international stakeholder groups to resolve active issues
Requirements
- Minimum of 3 years of hands-on experience with observability and metrics software like Prometheus, Grafana, Datadog, or ElasticSearch
- Minimum of 3 years working with data querying methods and pipelines including SQL, Airflow, Trino, or SQS
- Working familiarity with network infrastructure and hardware such as Cisco and Palo Alto equipment
- Experience implementing Infrastructure as Code
- Practical background using CI/CD and automation frameworks like Jenkins, ArgoCD, or GitHub Actions across cloud platforms
- Familiarity operating within ticket management environments like Jira and Confluence
- Residency in a U.S. state where Airbnb, Inc. maintains a registered corporate entity
Qualifications
- Experience supporting enterprise software-as-a-service applications such as Salesforce and Workday
- Experience integrating single sign-on and identity solutions like Okta
Core Skills
Benefits
- Base salary range between 136,000 and 160,000 USD per year
- Eligibility for discretionary bonuses, equity, benefits, and Employee Travel Credits
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the role is eligible for remote work within the United States, provided you reside in a state where Airbnb has an active registered entity. Occasional office visits or offsite attendance may be required.
What is the salary range for this job?
The annual base salary ranges from 136,000 to 160,000 USD, with potential eligibility for bonuses, equity, benefits, and employee travel credits.
What technical experience is required?
Applicants must have at least three years of experience with observability tooling and data pipelines, along with knowledge of network hardware, Infrastructure as Code, CI/CD pipelines, and scripting languages.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.