Remote opportunity at
LBC MortgageOperations Manager
LBC Mortgage is a growing brokerage that places home loans across several products, including Conventional, FHA, Non-QM, DSCR and Hard Money. This full-time Operations Manager job…
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About This Role
LBC Mortgage is a growing brokerage that places home loans across several products, including Conventional, FHA, Non-QM, DSCR and Hard Money. This full-time Operations Manager job is fully remote and suits a seasoned operator who will keep daily activity on track and sharpen how work passes between teams. The work is practical. The manager drafts and refines operating procedures, measures team output and operational indicators, and reports results to management.…
Job Description
LBC Mortgage is a growing brokerage that places home loans across several products, including Conventional, FHA, Non-QM, DSCR and Hard Money. This full-time Operations Manager job is fully remote and suits a seasoned operator who will keep daily activity on track and sharpen how work passes between teams.
The work is practical. The manager drafts and refines operating procedures, measures team output and operational indicators, and reports results to management. Coordination spans Sales, Processing, Underwriting and Marketing, so the person in this role must align those groups, assign clear ownership and push stalled items to completion.
Candidates should bring more than three years of management in operations or a comparable leadership position, along with a working grasp of how American businesses run. Mortgage background is strongly preferred, particularly in loan origination, processing and brokerage. The environment is quick-moving and entrepreneurial, with a strong focus on technology, automation and steady improvement, and the manager will work directly with leadership to shape the structure needed for future growth.
Responsibilities
- Run the company's everyday operations across departments
- Draft and refine standard operating procedures and internal processes
- Keep sales, processing, underwriting and marketing work moving in step
- Monitor team productivity and operational KPIs, then report on them
- Spot inefficiencies and bottlenecks and fix them quickly
- Define roles and accountability for each department
- Manage internal systems, software tools and workflows
- Partner with leadership on operating strategy and delivery
- Support department heads and team leaders in reaching targets
- Help with recruiting, onboarding, training and performance reviews as needed
Requirements
- Three-plus years leading operations or a comparable management role
- Practical experience in a U.S. business environment
- Track record of leading teams and multi-team workflows
- Organized, analytical problem solver
- Clear communicator with strong leadership presence
- Able to handle several priorities and projects at once
- Experience drafting SOPs and operating procedures
- Comfortable with CRM platforms and business software
- Detail-oriented with strong follow-through
Qualifications
- Mortgage industry background (strongly preferred)
- Working knowledge of U.S. mortgage operations and vocabulary
- Experience working alongside sales, processing, underwriting and closing staff
- Familiarity with CRM and workflow platforms
- Experience rolling out automation or AI-based business tools
- Experience managing both remote and on-site staff
- Startup or fast-growth company experience
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this Operations Manager role remote?
Yes. The posting lists the role as remote and full-time.
How much experience does the posting ask for?
It requires at least three years managing operations or in a comparable leadership post, plus hands-on time in a U.S. business setting.
Is mortgage industry experience required?
The posting says mortgage industry experience is strongly preferred. It is listed as a preference rather than a firm requirement.
Does the posting list a salary?
No. The posting does not specify a salary or pay range.
Sample Interview Questions
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