Remote opportunity at
Evolve PeptidesOperations Support Specialist
Evolve Peptides is an e-commerce enterprise headquartered in Casper, Wyoming, that supplies research-grade peptides to laboratories and researchers throughout the United States. Operating with an entirely…
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About This Role
Evolve Peptides is an e-commerce enterprise headquartered in Casper, Wyoming, that supplies research-grade peptides to laboratories and researchers throughout the United States. Operating with an entirely remote team, the business fulfills orders same-day from its Florida facility. The company is currently seeking an Operations Support Specialist to join its fast-moving group on a full-time, long-term independent contractor basis. This position centers on maintaining daily business workflows, which include managing customer…
Job Description
Evolve Peptides is an e-commerce enterprise headquartered in Casper, Wyoming, that supplies research-grade peptides to laboratories and researchers throughout the United States. Operating with an entirely remote team, the business fulfills orders same-day from its Florida facility. The company is currently seeking an Operations Support Specialist to join its fast-moving group on a full-time, long-term independent contractor basis.
This position centers on maintaining daily business workflows, which include managing customer chats, tracking inventory, updating e-commerce listings, and troubleshooting automated systems. The role suits a detail-oriented professional who can operate independently while handling multiple administrative and operational tasks. Candidates must reside in South Africa, Latin America, or Eastern Europe, and must be available to work forty hours per week from Monday through Friday during United States Eastern business hours.
Working alongside the founders and the operations team, the chosen specialist will help optimize fulfillment processes, resolve shipping challenges, and support overall account management. The hourly compensation for this role is set at $12 USD.
Responsibilities
- Coordinate fulfillment, shipping, and order processing workflows
- Handle client chats, address inquiries, and deliver professional customer service
- Keep CRM data, inventory logs, and order trackers up to date
- Track stock levels, address discrepancies, and help prepare monthly inventory forecasts
- Design product labels and administer product details across ordering systems
- Oversee, manage, and debug automated processes using Zapier
- Revise WooCommerce listings, product mappings, and online order forms
- Resolve fulfillment problems, return requests, and shipping complications
- Support operations and account managers on administrative duties and special projects
- Discover methods to enhance operational workflows and overall efficiency
Requirements
- Reside in South Africa, Latin America, or Eastern Europe
- Work full-time hours, forty hours per week from Monday to Friday during US Eastern business hours
- Possess exceptional attention to detail and strong organizational abilities
- Demonstrate strong problem-solving skills and technical aptitude
- Work independently while managing multiple priorities and adapting to new systems
- Maintain a dependable, proactive approach in a fast-paced setting
- Communicate effectively in written English
- Have a quiet workspace and a reliable internet connection
- Submit the application following specific formatting rules, including a resume, introductory paragraphs, workstation photo, internet speed test screenshot, backup setup details, and a voice message
Qualifications
- Prior background in e-commerce, operations support, customer support, fulfillment, or a related field
- Demonstrated skill using Google Workspace, with a focus on Google Sheets
- Familiarity with platforms such as Zapier, WooCommerce, and Canva
Core Skills
Benefits
- Long-term independent contractor engagement
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is the Operations Support Specialist located?
This is a fully remote position. The posting states that the employer is only considering candidates based in South Africa, Latin America, or Eastern Europe.
What are the working hours and employment type?
The role is a full-time independent contractor engagement requiring 40 hours per week, Monday through Friday, during US Eastern business hours from 9 AM to 5 PM.
What is the pay rate for this job?
The compensation is $12 USD per hour.
How do I apply for the Operations Support Specialist role?
You must email hiring@evolvepeptides.com with a specific subject line, your resume, a short self-written introduction, a photo of your workstation, an internet speed test screenshot with backup setup explanation, and a maximum 2-minute voice message on Vocaroo.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.