Remote opportunity at
BlendPayment Conversion Specialist
Blend is seeking a Payment Conversion Specialist for a full-time, remote consulting role lasting approximately 12 months, with the potential for extension. In this position, the…
Career Tools
About This Role
Blend is seeking a Payment Conversion Specialist for a full-time, remote consulting role lasting approximately 12 months, with the potential for extension. In this position, the worker will assist a financial services client by helping business customers transition from paper checks to electronic payment methods like commercial card and ACH. The role involves conducting proactive outbound communication to suppliers, explaining program benefits, facilitating enrollment, and resolving case inquiries. This position…
Job Description
Blend is seeking a Payment Conversion Specialist for a full-time, remote consulting role lasting approximately 12 months, with the potential for extension. In this position, the worker will assist a financial services client by helping business customers transition from paper checks to electronic payment methods like commercial card and ACH. The role involves conducting proactive outbound communication to suppliers, explaining program benefits, facilitating enrollment, and resolving case inquiries.
This position requires candidates who can work across United States time zones and be eligible to work on Blend's W2 without sponsorship. The starting pay rate is 40.00 dollars per hour, with actual compensation determined by experience, skills, training, certifications, and location. Full-time consultants have access to a robust benefits package provided by the employer.
Responsibilities
- Perform proactive outbound calls and emails to assigned suppliers for payment conversion campaigns
- Explain approved electronic payment options, program requirements, and benefits clearly
- Address supplier questions and guide them through enrollment, closure, or formal handoffs
- Verify contact and payment details within assigned supplier records
- Coordinate communications between business customers, suppliers, and internal financial institution teams
- Route nonstandard requests, exceptions, and compliance issues to designated teams for review
- Keep thorough records of outreach efforts, responses, enrollment progress, and final case statuses
- Provide accurate data for monthly reporting and campaign performance tracking
Requirements
- 5 or more years of experience in client service, sales, operations, financial services, payments, or a related field
- At least 2 years of direct supplier enablement experience supporting electronic payment adoption
- Professional outbound calling or sales background communicating with business contacts
- Moderate proficiency in Microsoft Excel, including filtering, sorting, formulas, and formatting
- Familiarity with CRM systems, call-tracking platforms, workflow tools, or case-management software
- Ability to work remotely across U.S. time zones and fulfill W2 employment without sponsorship
Qualifications
- Experience in supplier onboarding, business payments, commercial cards, ACH, Treasury Management, accounts payable, or payment conversion
- Background working with a bank, payment provider, fintech organization, or large corporate payments program
- Previous experience in a regulated or compliance-driven environment
Core Skills
Benefits
- Health insurance
- Vision coverage
- Dental insurance
- 401K plan
- Life insurance
- Pretax commuter benefits
- Paid time off
- Disability coverage
- Employee assistance programs
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the posting specifies that the role is remote, though candidates must be able to work across U.S. time zones.
What is the compensation for this role?
The starting pay rate is 40.00 dollars per hour, with final pay depending on factors such as relevant experience, skills, certifications, training, and location.
What type of employment is this?
This is a full-time consulting role lasting approximately 12 months with the possibility of extension, requiring work on Blend's W2 without sponsorship.
What experience is required to apply?
Applicants must have 5 or more years of experience in client service, sales, operations, financial services, payments, or a related field, alongside at least 2 years of direct supplier enablement experience supporting electronic payment adoption.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.