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TamaraPeople Operations Associate
Tamara, a fintech platform active in Saudi Arabia and across the Gulf, is hiring a full-time People Operations Associate in the United Arab Emirates. The role…
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About This Role
Tamara, a fintech platform active in Saudi Arabia and across the Gulf, is hiring a full-time People Operations Associate in the United Arab Emirates. The role is on-site and acts as the first person employees reach, from pre-boarding through off-boarding. It mixes routine HR work with UAE labour-law compliance and works with the PRO team, finance, IT and insurers. The associate handles onboarding from start to finish, keeps employee files…
Job Description
Tamara, a fintech platform active in Saudi Arabia and across the Gulf, is hiring a full-time People Operations Associate in the United Arab Emirates. The role is on-site and acts as the first person employees reach, from pre-boarding through off-boarding. It mixes routine HR work with UAE labour-law compliance and works with the PRO team, finance, IT and insurers.
The associate handles onboarding from start to finish, keeps employee files compliant with internal policy and data-privacy rules, collects hiring documents, arranges IT setup and schedules orientation. The role also liaises with the PRO team on entry visas, work authorizations and Emirates ID processing.
Employee support is another major area. The associate serves as the HR help desk and replies to questions within 24 hours. Tasks include issuing HR letters, salary certificates and no-objection certificates, adding dependents to visas, and handling Golden Visa paperwork for staff and their families. Tracking visa, Emirates ID and contract expiries keeps renewals on schedule.
The job also covers benefits administration, including medical insurance enrolments, claims and deletions, reconciling monthly invoices and recommending benefit improvements from employee feedback. Off-boarding tasks include collecting assets, removing system access, completing visa cancellations and providing end-of-service letters and guidance on final payments. Policy documents are refreshed as UAE labour rules or free-zone requirements change, and records stay ready for audit.
Applicants should hold a bachelor's degree in human resources, business administration or a closely related area, with two to three years in HR operations or as a People Associate in the UAE. A working understanding of UAE labour legislation, free-zone rules and visa procedures is expected, along with proficiency in HRIS platforms and office tools. Clear written and verbal English is required, and Arabic is a plus.
Responsibilities
- Manage the full onboarding process, from pre-boarding through orientation.
- Maintain employee e-files that comply with internal policy and data-privacy rules.
- Coordinate with the PRO team on entry visas, work authorizations and Emirates ID processing.
- Answer HR queries from staff inside a 24-hour window.
- Issue HR letters, salary certificates and no-objection certificates.
- Manage Golden Visa applications and add dependents to visas.
- Track visa, Emirates ID and contract expiries to keep renewals on time.
- Administer medical insurance enrolments, claims and deletions, and reconcile monthly invoices.
- Handle off-boarding, including asset collection, system access removal and visa cancellation.
- Provide end-of-service letters and guidance on final payments.
- Keep HR policies current and maintain audit-ready records.
Requirements
- Bachelor's degree in human resources, business administration or a related area.
- Two to three years in HR operations or as a People Associate in the UAE.
- Working understanding of UAE labour legislation, free-zone rules and visa procedures.
- Proficiency with HRIS platforms and MS Office or Google Workspace.
- Careful, detail-focused work and strong organization.
- Clear, empathetic written and verbal English.
Qualifications
- Experience with payroll coordination, which is highly desirable.
- Familiarity with Golden Visa procedures.
- Arabic language skills, which are an advantage.
- A service-minded attitude and comfort handling several tasks at once.
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is the role based?
The listed location is the United Arab Emirates and the work arrangement is on-site.
What experience is required?
The posting asks for two to three years in HR operations or as a People Associate in the UAE.
Is Arabic required?
No. The posting requires English and lists Arabic as a plus.
Is a salary stated?
The posting does not specify a salary.
Sample Interview Questions
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