Remote opportunity at
RoadiePeople Operations Manager
Roadie, operating as a UPS company, functions as a logistics and delivery platform designed to assist businesses with modern retail demands through widespread U.S. delivery coverage.…
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About This Role
Roadie, operating as a UPS company, functions as a logistics and delivery platform designed to assist businesses with modern retail demands through widespread U.S. delivery coverage. The enterprise connects a network of over 310,000 independent drivers to offer flexible delivery options spanning local same-day services, bulky item transport, and ship-from-store solutions. To support its ongoing growth, the organization is seeking a People Operations Manager for a remote position. This role…
Job Description
Roadie, operating as a UPS company, functions as a logistics and delivery platform designed to assist businesses with modern retail demands through widespread U.S. delivery coverage. The enterprise connects a network of over 310,000 independent drivers to offer flexible delivery options spanning local same-day services, bulky item transport, and ship-from-store solutions. To support its ongoing growth, the organization is seeking a People Operations Manager for a remote position.
This role suits an experienced HR professional who thrives in a fast-paced environment and wants to own real work with rapid impact. The incoming manager will oversee daily people operations, manage the employee lifecycle, and play a direct role in an upcoming HRIS and payroll implementation. Responsibilities include maintaining the integrity of people data, administering benefits and multistate leaves, ensuring compliance across multiple jurisdictions, and leveraging automation and AI to eliminate manual administrative tasks. The position requires a resourceful self-starter equipped with strong analytical skills and a service-oriented mindset.
Responsibilities
- Act as the primary point of contact for employee inquiries while managing the full employee lifecycle from onboarding through offboarding
- Own HR and people systems, taking a leading part in HRIS data migration, configuration, testing, training, go-live, and ongoing enhancements
- Maintain the HRIS as the single source of truth for people data through regular audits
- Establish efficient people operations infrastructure by streamlining workflows, permissions, and reporting while introducing automation
- Collaborate closely with Payroll regarding employee changes, benefits deductions, leave pay, timekeeping, and issue resolution for hourly and salaried staff
- Manage benefits administration, open enrollment, broker and carrier relationships, and collaborate with the VP on strategy and design
- Oversee multistate leave administration covering company, statutory, disability, payroll, and benefits regulations
- Ensure state-level compliance through audits and filings while supporting employment verifications, documentation, and immigration processes
- Monitor operational metrics to identify gaps, trends, and risks, and provide actionable recommendations
- Design and maintain clear procedural documentation, employee resources, and training materials for new systems and workflows
- Utilize AI and automation to minimize repetitive administrative work and enhance data accuracy
Requirements
- Minimum of five years of progressive human resources experience, including work within a lean or scale-up setting
- Hands-on experience administering, configuring, and improving HR systems
- Practical background in benefits administration, including collaboration with brokers and carriers
- Working knowledge of multistate employment regulations, leave programs, payroll, and compliance
- Demonstrated history of utilizing automation tools to reduce manual administrative tasks
- Strong analytical capabilities to translate data into actionable insights and recommendations
- Authorization to work for any U.S. employer without visa sponsorship eligibility
Qualifications
- Bachelor's degree or equivalent practical experience
- Senior Professional in Human Resources certification
- Direct experience with HRIS implementation
Core Skills
Benefits
- Competitive compensation packages
- Fully covered health insurance premiums for the employee
- 401(k) retirement plan with a company match
- Tuition and direct student loan repayment assistance
- Flexible work schedule with unlimited paid time off
- Monthly three-day weekends
- Monthly work-from-home stipend
- Paid sabbatical leave for tenured team members
- Necessary technology provided to perform the job
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the posting specifies that the role is remote.
What is the employment type?
The posting states that this is a full-time position.
What experience is required for this role?
Candidates must have five or more years of progressive HR experience, including meaningful time in a lean or scale-up environment, along with hands-on HR systems and benefits administration experience.
Does the company provide visa sponsorship for this job?
No, this role is not eligible for visa sponsorship, and applicants must be authorized to work for any employer in the United States.
What is the salary for this position?
The posting does not specify a salary, though it mentions that the company offers competitive compensation packages.
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