Remote opportunity at
LaunchDarklyPricing and Packaging Insights Lead
LaunchDarkly is seeking a Pricing and Packaging Insights Lead to join the organization as an individual contributor. This role focuses on bringing a practical, field-informed perspective…
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About This Role
LaunchDarkly is seeking a Pricing and Packaging Insights Lead to join the organization as an individual contributor. This role focuses on bringing a practical, field-informed perspective to commercial decisions by working alongside Sales, Solutions Engineering, Customer Success, Deal Management, Finance, Product, and Marketing. LaunchDarkly provides a software platform designed to help developers release features faster, conduct targeted rollouts, and avoid costly outages through safety controls and feature management tools. The…
Job Description
LaunchDarkly is seeking a Pricing and Packaging Insights Lead to join the organization as an individual contributor. This role focuses on bringing a practical, field-informed perspective to commercial decisions by working alongside Sales, Solutions Engineering, Customer Success, Deal Management, Finance, Product, and Marketing.
LaunchDarkly provides a software platform designed to help developers release features faster, conduct targeted rollouts, and avoid costly outages through safety controls and feature management tools.
The person in this position will design and guide structured research efforts, interpret customer-facing feedback, and translate commercial signals into actionable recommendations. Responsibilities include evaluating pricing models, identifying systemic risks, developing authoritative decision materials, and preparing clear readouts for executive leadership. Success in the role is measured by the clarity of research, the practical value of recommendations, and the ease with which customer-facing teams can apply commercial models.
Responsibilities
- Design and direct structured field research methods such as interviews, listening sessions, and deal reviews
- Distinguish isolated customer feedback from repeatable structural patterns across various departments
- Translate field input into strategic hypotheses and long-term pricing direction
- Develop evidence-based decision materials outlining options, trade-offs, and risks for executive leadership
- Partner with Finance, Product, Revenue Operations, and Deal Management as a peer contributor
- Identify systemic risks such as unintended incentives or structural complexity before they impact the field
- Determine when pilots, tests, or feedback loops are necessary
- Translate approved decisions into clear guidance for customer-facing teams and maintain a system of record for field evidence
Requirements
- Experience in pricing and packaging, commercial strategy, revenue operations, sales strategy, deal desk, solutions engineering, customer success, or related B2B SaaS fields
- Direct background working with customer-facing groups and interpreting live deal or customer context
- Demonstrated ability to structure ambiguous challenges, synthesize qualitative and quantitative data, and formulate recommendations
- Commercial judgment regarding customer value, operational trade-offs, and business impact
- Written and verbal communication skills suitable for presenting perspectives to executives and field staff
- Ability to operate independently on a defined project mandate within a timeframe of three to six months
Core Skills
Benefits
- Restricted Stock Units
- Health insurance
- Vision insurance
- Dental insurance
- Mental health benefits
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the employment type for this role?
This is a full-time, individual-contributor position.
What is the salary range for the Pricing and Packaging Insights Lead position?
The target pay ranges vary by geographic zone within the United States. Zone 1 ranges from $191,800 to $263,670, Zone 2 ranges from $172,600 to $237,270, and Zone 3 ranges from $163,000 to $224,070, with exact compensation depending on skills, experience, and location.
Does the posting specify if the role is remote?
The posting lists the remote status as remote, though specific geographic pay zones within the United States are defined by counties surrounding major metropolitan areas.
Sample Interview Questions
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