Remote opportunity at
CaptivateIQPrincipal Professional Services Consultant
CaptivateIQ provides a platform focused on incentive compensation management and sales planning, serving high-growth clients. The organization is hiring a Principal Professional Services Consultant to manage…
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About This Role
CaptivateIQ provides a platform focused on incentive compensation management and sales planning, serving high-growth clients. The organization is hiring a Principal Professional Services Consultant to manage complete implementations. In this position, the professional guides clients from initial business requirements and plan design through data structuring, building, user acceptance testing, and go-live handoffs. Implementation timelines range from ten weeks to a year. This is a client-facing role that requires moving between…
Job Description
CaptivateIQ provides a platform focused on incentive compensation management and sales planning, serving high-growth clients. The organization is hiring a Principal Professional Services Consultant to manage complete implementations. In this position, the professional guides clients from initial business requirements and plan design through data structuring, building, user acceptance testing, and go-live handoffs. Implementation timelines range from ten weeks to a year.
This is a client-facing role that requires moving between customer meetings and direct build work while tracking project timelines. It suits individuals who enjoy navigating ambiguity, solving commission structure problems, and operating in a rapid startup setting. Candidates must have extensive experience in consulting or implementation, and they will coordinate across multiple concurrent projects while maintaining billable utilization targets and establishing team best practices.
Total compensation includes an OTE salary range of USD 135,000 to 200,000 per year, equity, comprehensive health benefits, and additional perks. Compensation details for Canadian hires are converted into Canadian dollars, and individual pay is determined by factors such as location, proficiency, and anticipated performance.
Responsibilities
- Manage end-to-end CaptivateIQ implementations spanning requirements gathering, plan design, data structuring, system builds, user acceptance testing, and launch
- Oversee project timelines and coordinate multiple concurrent implementations while aligning internal and external stakeholders
- Act as the primary point of contact for clients, establish trust with administrative teams, and complete handoffs to Customer Success
- Scope new implementation or post-implementation services and handle related support negotiations
- Partner with product managers, customer success managers, and sales representatives to build expertise in commission structures
- Identify project and account risks proactively, sustain billable utilization goals, and create delivery best practices
Requirements
- Ten or more years of experience working as a consultant or implementation professional with demonstrated project leadership
- Background in sales compensation as a consultant, in-house administrator, or practitioner
- Proficiency in data modeling, formulas, spreadsheets, and database applications with familiarity in relational and object-oriented data concepts
- Time management capabilities to handle client meetings and technical build work across simultaneous engagements
- Customer-focused, service-oriented problem-solving abilities paired with independent working skills
- Experience working within a software or technology company environment
Qualifications
- Experience using SQL
- Familiarity with artificial intelligence implementations
- Previous experience with CaptivateIQ or competing software such as Xactly, Varicent, or SAP Commissions
- Proficiency with customer relationship management systems like Salesforce or enterprise resource planning tools like NetSuite
Core Skills
Benefits
- OTE salary between USD 135,000 and 200,000 per year
- Equity
- Comprehensive health benefits
- Additional perks and rewards
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the remote work policy for this position?
The source posting specifies that the location is remote.
What is the salary range for the Principal Professional Services Consultant role?
The OTE salary range is USD 135,000 to 200,000 per year, which depends on individual proficiency, performance, and location.
How long do implementation projects typically last?
Implementations run anywhere from 10 weeks to a year, depending on company size and plan complexity.
What experience is required to apply?
Candidates must have 10+ years of experience as a consultant or implementation professional, alongside a background in sales compensation, data modeling proficiency, and a technology industry background.
Sample Interview Questions
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