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Ping IdentityPrincipal Technical Consultant
Ping Identity is seeking a Principal Technical Consultant to lead technical delivery and architecture for identity and access management solutions. In this role, you will guide…
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About This Role
Ping Identity is seeking a Principal Technical Consultant to lead technical delivery and architecture for identity and access management solutions. In this role, you will guide customers and implementation partners through discovery, design, deployment, testing, and production cutover across financial services, manufacturing, government, and utility sectors. You will report directly to the Director of Professional Services. This position requires deep technical expertise in IAM protocols, networking, and deployment architectures across…
Job Description
Ping Identity is seeking a Principal Technical Consultant to lead technical delivery and architecture for identity and access management solutions. In this role, you will guide customers and implementation partners through discovery, design, deployment, testing, and production cutover across financial services, manufacturing, government, and utility sectors. You will report directly to the Director of Professional Services.
This position requires deep technical expertise in IAM protocols, networking, and deployment architectures across cloud, hybrid, and on-premises environments. You will balance rigorous security controls with user-friendly digital experiences, help scope pre-sales efforts, resolve complex integration issues, and mentor technical resources. Ping Identity builds intelligent cloud identity platforms designed to make digital experiences secure and seamless.
Responsibilities
- Provide technical consulting to customers and partners across multiple industries
- Evaluate client business and technology requirements to advise on best practices and solution designs
- Participate in detailed solution design, installation, configuration, and delivery of IAM product solutions
- Partner with internal teams to resolve escalated deployment issues
- Engage in pre-sales processes including feasibility studies and effort sizing
- Draft technical consulting materials such as delivery guides, report templates, and knowledge base articles
- Guide partners to ensure system architectures align with company standards
- Mentor and support the development of internal and external technical resources
- Lead technical delivery lifecycles from discovery and design through testing, production readiness, and handover
- Design and validate secure, highly available IAM deployments across cloud, hybrid, and on-premises environments
- Troubleshoot implementation problems by examining logs, configurations, and network behavior
- Define and execute validation activities including integration, performance, and resilience testing
- Create clear implementation documentation, runbooks, and knowledge-transfer assets
- Shape identity journeys that balance strong security controls with seamless user experiences
Requirements
- More than 5 years of professional consulting experience
- At least 2 years of direct experience working in the Identity and Access Management space within an enterprise setting
- Familiarity with TCP/IP networking, OAuth 2.0, SAML 2.0, OIDC, LDAP, and Data Stores
- Coding experience with Java, JavaScript, Groovy, HTML, and CSS for web application development
- Experience performing project effort estimates and sizing
- Ability to travel up to 50 percent of the time
- Practical experience integrating IAM platforms with enterprise directories, applications, APIs, and identity systems
- Familiarity with identity standards and protocols like SCIM, HTTP/REST APIs, FIDO, and directory patterns
- Diagnostic skills across application, identity, and network layers using logs and traces
Qualifications
- Bachelor of Science in Computer Science, Electrical Engineering, Information Systems, or equivalent work-related experience
- Computer and software security certifications
- ForgeRock or Ping training badges and certifications
- Proficiency with DevOps practices, CI/CD, Docker, Terraform, and Kubernetes
- Prior experience working with PingIdentity products including PingFederate, PingAccess, PingDirectory, PingOne, and PingID
- Experience with identity governance, privileged access, workforce identity, or customer identity use cases
- Familiarity with observability and operational tools such as centralized logging, monitoring, and distributed tracing
- Experience with source control, infrastructure-as-code, configuration management, and automated testing
- Background in migrating user populations or applications from legacy platforms to modern IAM architectures
Core Skills
Benefits
- Generous paid time off and holiday schedule
- Parental leave
- Progressive healthcare options
- Retirement programs
- Education reimbursement opportunities
- Commuter offset in specific locations
- Employee resource groups and regular team bonding events
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the employment type for this role?
The posting specifies that this is a full-time position.
Does the position require travel?
Yes, the role requires the availability to travel up to 50 percent of the time.
What salary does this position offer?
The salary is not stated in the job posting.
Who does the Principal Technical Consultant report to?
The role reports to the Director of Professional Services.
Sample Interview Questions
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