Product Director, Flex (Borrowing)

Monzo is hiring a Product Director to take charge of Flex, its credit card in the Borrowing area. The posting says Flex was reinvented about four years ago as a simpler and more transparent card, and that more than a million customers now use it. The role is based in London, with distributed working within the UK possible and occasional meetings in London. Pay depends on experience and includes stock options and benefits, and the company can help with relocation and sponsor visas.

The director would set the strategy for Flex and lead one of the company's most important revenue-generating products. The work involves moving the product into new customer segments, deciding how to grow borrowing responsibly, and balancing growth, risk and customer outcomes. The director would examine performance in detail, from unit economics through to long-term profitability curves, and shape propositions for different risk segments and cohorts with the credit team. The role also covers keeping Flex simple, transparent and easy to use, and leading a team of product managers that delivers several initiatives at once.

The posting asks for strong commercial judgement and comfort with complex environments where segments carry different economics. The candidate should be able to work closely with credit and data partners, and have a background in loans, card products or adjacent credit offers. A consumer focus is equally important, including the willingness to challenge revenue-led decisions that conflict with good customer outcomes. The role calls for proven delivery in fast-paced settings, the ability to go deep while leading through others, and solid partnership skills across technical, credit and governance groups.

Benefits include a yearly learning allowance of £1,000, flexible working hours and access to the company's full benefits list. The posting does not include a detailed interview timetable.