Remote opportunity at
ChowbusProduct Manager, Payments Platform (Chicago or Remote, US)
Chowbus is hiring a Product Manager, Payments Platform to take charge of its payment ecosystem. The employer operates a technology SaaS platform and marketplace tailored to…
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About This Role
Chowbus is hiring a Product Manager, Payments Platform to take charge of its payment ecosystem. The employer operates a technology SaaS platform and marketplace tailored to Asian restaurants, supporting more than 10,000 eateries across the United States. In this position, the professional will collaborate closely with a United States-based payments business team as well as engineering units located in China. The role is open to candidates located in Chicago or…
Job Description
Chowbus is hiring a Product Manager, Payments Platform to take charge of its payment ecosystem. The employer operates a technology SaaS platform and marketplace tailored to Asian restaurants, supporting more than 10,000 eateries across the United States. In this position, the professional will collaborate closely with a United States-based payments business team as well as engineering units located in China. The role is open to candidates located in Chicago or working remotely anywhere in the United States.
This position is well-suited for an experienced product professional who can lead the entire payments roadmap, manage gateway partners like Stripe and Adyen, and optimize checkout performance. The successful candidate will drive key initiatives involving card transactions, payouts, refunds, and reconciliation while coordinating with finance, compliance, and risk groups to mitigate fraud. Qualified applicants must possess bilingual communication abilities in both English and Chinese to facilitate seamless cross-border coordination.
Responsibilities
- Manage the complete payments platform roadmap encompassing checkout flows, online and card-present transactions, merchant payouts, refunds, and reconciliation processes
- Select, integrate, and oversee payment service providers such as Adyen and Stripe while optimizing processing costs and authorization metrics
- Leverage data analytics, experimentation, and error-code evaluations to enhance conversion rates, cost efficiency, and transaction success
- Collaborate with compliance, finance, and risk departments to minimize chargebacks, fraudulent activity, and settlement discrepancies without harming conversion
- Draft detailed product specifications and guide development delivery alongside engineering counterparts while handling concurrent projects with stakeholders in the US
Requirements
- Minimum of 5 years of product management experience
- At least 3 years working specifically within the payments domain, including settlement, payouts, checkout, PSP integrations, or acquiring
- Direct background handling card payment lifecycles covering authorization, 3DS, capture, chargebacks, refunds, and settlement alongside acquirer integrations
- Comprehension of backend financial systems, money movement mechanisms, ledger architecture, and payments platforms
- Demonstrated history of independently managing a product portfolio and achieving measurable outcomes backed by verifiable metrics
- Proficiency in data analysis utilizing SQL or comparable tools
- Full professional fluency in written and spoken English for daily communication
- Working fluency in Chinese to interact daily with engineering personnel based in China
Qualifications
- Background in marketplace payments, point-of-sale systems, or US card-present payment environments
- Familiarity managing split transactions, merchant payouts, and tipping features
- Experience utilizing tools focused on payments risk, fraud detection, and financial reconciliation
Core Skills
Benefits
- Annual salary between USD 110,000 and USD 130,000 depending on prior experience
- Medical, dental, and vision insurance coverage
- 401(k) retirement plan
- 100% employer-funded short-term disability insurance
- 100% employer-funded life insurance
- 100% employer-funded AD&D insurance
- Company observed holidays
- Paid time off for your birthday
- Paid parental leave
- Flexible paid time off policy
- Employee Assistance Program
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the location or remote policy for this role?
This position is based in Chicago or available as a remote role within the United States.
What is the salary range for the Product Manager position?
The salary is between USD 110,000 and 130,000 per year, determined by experience.
What language skills are required for this job?
Candidates must have fluent spoken and written English for daily work with the US team, and working fluency in Chinese to collaborate with the engineering team in China.
What kind of experience is needed for this role?
Applicants need at least 5 years of product management experience, with a minimum of 3 years specifically focused on payments such as checkout, PSP integration, acquiring, settlement, or payouts.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.