Professional Services Technical Architect - West

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Work arrangement: Not specified
Location: Canada
Salary: Not specified
Apply by: Not specified
Employment type: Full-time
Experience: Not specified

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About This Role

GitLab operates an intelligent orchestration platform for DevSecOps, helping organizations accelerate digital transformation, enhance developer productivity, reduce security risks, and improve operational efficiency. The company is looking for a Professional Services Technical Architect to join its remote, asynchronous team, ideally aligned with PST, MST, or CST time zones. In this position, you will lead customer engagements from initial scoping and technical discovery through final delivery and handoff. The role involves…

Job Description

In this position, you will lead customer engagements from initial scoping and technical discovery through final delivery and handoff. The role involves designing high-level and detailed reference architectures for both cloud and self-managed GitLab environments, executing source code management and CI/CD migrations using tools like Congregate, and providing DevOps and DevSecOps consulting based on industry best practices.

This opportunity is well-suited for experienced technical professionals who combine customer-facing leadership skills with deep infrastructure and migration expertise. You will collaborate closely with Engagement Managers, partner consultants, and customer stakeholders while maintaining a 55% billable utilization rate and contributing reusable documentation, training materials, and delivery kits.

Responsibilities

Manage the complete technical delivery lifecycle for Professional Services engagements from discovery to handoff
Design and deploy reference architectures for cloud and self-managed environments using Terraform, Ansible, and the GitLab Environment Toolkit
Execute source system migrations to GitLab using Congregate and other migration tools
Provide expert consulting on DevOps practices, GitLab Flow, and the Delivery Governance Framework
Coordinate implementation tasks across internal team members, partners, and customer points of contact
Create reusable delivery kits, documentation, training materials, and automation assets
Partner with Engagement Managers to support scoping and Statement of Work creation
Mentor Professional Services and partner consultants through enablement sessions and technical guidance

Requirements

Demonstrated experience delivering two or more consulting services such as source code management migration, cloud architecture, DevOps engineering, or CI/CD consulting
Enterprise software development experience with the ability to translate requirements into technical designs
Progressive DevOps platform experience in designing reliable and scalable systems
Hands-on background deploying and managing infrastructure in cloud and on-premises settings using Terraform and Ansible
Ability to write clean automation and integration code validated through testing and code reviews
Familiarity with data consistency and integrity concepts like ACID properties
Capacity to work in a remote, asynchronous environment and travel up to 30% of the time

Qualifications

Bachelor Degree in Computer Science, Information Technology, or an equivalent advanced technical degree
Prior experience performing migrations to GitLab using Congregate

Core Skills

Git Communication Leadership Sales Recruitment DevOps

Benefits

Flexible paid time off
Equity compensation and employee stock purchase plan
Growth and development fund
Parental leave
Team member resource groups

Frequently Asked Questions

Answers are based only on the employer’s listing; where it doesn’t say, neither do we.

What is the remote and travel policy for this role?

This position is remote and operates in an asynchronous environment, with a preference for candidates located in the PST, MST, or CST time zones. Travel up to 30% of the time may occasionally be required.

What are the core technical duties of the Professional Services Technical Architect?

The role involves leading customer engagements from scoping to delivery, designing GitLab reference architectures, deploying cloud and on-premises environments using Terraform and Ansible, executing migrations with Congregate, and providing DevOps consulting.

What is the employment type?

The posting specifies that this is a full-time position.

What is the salary range for this job?

The base salary range for United States residents is $123,840 to $209,520 USD, with exact placement determined by factors such as experience, location, and skills. The posting does not specify salary ranges for locations outside the United States.